Cypress, California
Lorraine Guest Home
Assisted Living · Residential Care
5742 Belle Avenue, Cypress, CA 90630
Lorraine Guest Home is an intimate six-bed community in Cypress, California, providing assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2004
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 2
AI summary
Lorraine Guest Home, a small 6-bed community licensed for over 22 years, has 3 Type A findings (the most severe citation class, tied to resident safety or care) recorded lifetime, with 4 Type A findings noted from complaint-related visits in the past three years alone, alongside 2 substantiated allegations in that same…
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- Recent 3 years — The recent slice is where the activity is concentrated: both complaint investigations on file occurred in the past three years, and both resulted in substantiated allegations along with Type A findings noted from those visits, so this is a current pattern rather than something from the distant past.
- Track record — Across more than two decades of licensure, this home shows only 4 inspections and 2 complaint investigations total, meaning the record is thin in volume even though the recent findings are meaningful in substance.
- Complaints — Both allegations investigated at this home were substantiated, with none closed as unfounded or unsubstantiated, so every formal complaint on record resulted in a confirmed finding.
- Operating tenure — A 22-year operating history means this is not a new or untested provider, which makes the concentration of recent findings more worth understanding directly rather than attributing to a short track record.
- 1.Can you walk through what specifically was cited in the Type A findings from the 2023 and 2024 complaint investigations, and what corrective actions were taken?
- 2.How were the 2 substantiated allegations addressed, and has the state verified the corrective action was completed and effective?
- 3.What changes has the home made since the most recent 2025 inspection to prevent similar issues going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #306002287
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 3
- Substantiated allegations
- 2
Available reports · 6
Facility evaluation
Sep 17, 2025
Facility evaluation
Jun 14, 2024
Complaint investigation
Feb 16, 2024
Complaint investigation
Nov 21, 2023
Facility evaluation
May 31, 2022
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,000 / mo
- Private Rooms
- $5,000 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
11 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
- Activity room
- Library / Reading room
- Swimming pool / Hot tub
- Piano / Music room
- Art studio / Craft room
- Game room / Billiards
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
Dining Options
6 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Move-in coordination
- Grocery shopping & errands
Reviews
Online reputation
4.0Average RatingAveraged from 3 reviews published on other websites
AI review summary
Families consistently describe attentive, trustworthy caregiving and strong value in a small home-like setting, though it's worth confirming how staff transitions are managed.
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- Staff & care — Reviewers repeatedly praise the caregivers as attentive and caring, noting residents become more responsive and settled under their care.
- Value & pricing — Families were pleasantly surprised that private rooms and quality care fit within budget, calling the overall value excellent.
- Daily life & dignity — Staff are noted for learning residents' routines and keeping belongings well organized with nothing lost.
- Atmosphere & grounds — The home is described as a nice, small residential setting in a good neighborhood, helping residents adjust comfortably.
- Communication — One family mentioned a staffing transition that created some adjustment challenges for an elderly resident, so it's worth asking how the community manages continuity during staff changes.
- Financial transparency — Extra services like nail and hair care were noted as costly, so families should clarify which personal care add-ons are included versus billed separately.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Lorraine Guest Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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