Covina, California
El Descanso Retirement Home
Assisted Living · Residential Care · Memory Care
21020 East Cienega Avenue, Covina, CA 91724
El Descanso is a licensed residential care facility for the elderly in Covina, CA, serving up to 15 residents in a house-style setting within a residential neighborhood.
- Licensed capacity
- 15 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 1999
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
El Descanso Retirement Home has logged one Type A finding and one Type B finding across more than 27 years of operation, with none in the past three years, during which 3 inspections and 3 complaint investigations turned up no citations and no substantiated allegations.
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- Track record — Over more than 27 years of licensed operation, this small 15-bed home has accumulated just one Type A citation (the state's most severe class, tied to resident safety or care) and one Type B citation (an administrative or paperwork-level finding).
- Recent 3 years — The past three years show a clean slate: three inspections and three complaint investigations produced no Type A or Type B citations and no substantiated allegations, indicating a stronger recent trajectory than the lifetime total alone suggests.
- Complaints — Nine allegations have been investigated over the years and none were substantiated, which is a reassuring pattern, though the volume of complaint investigations relative to routine inspections is worth noting.
- Operating tenure — More than 27 years of continuous licensure gives this record considerable weight — a long history with only isolated findings and a clean recent stretch reflects consistent oversight outcomes over time.
Source: California Department of Social Services (CDSS)
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- License number
- License #197802563
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 6
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 10
Facility evaluation
Mar 27, 2026
Complaint investigation
Mar 23, 2026
Facility evaluation
Apr 8, 2025
Facility evaluation
Apr 23, 2024
Complaint investigation
Jan 19, 2024
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,480 / mo
- Shared Rooms
- $3,480 / mo
- Private Rooms
- $4,600 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Patio seating areas
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 4 reviews published on other websites
AI review summary
Reviewers consistently praise attentive, competent staff and a clean, homelike atmosphere, though families should verify specifics like pricing structure and staffing during off-hours on a tour.
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- Staff & care — Reviewers, including a hospice nurse, describe staff as friendly, competent, and genuinely caring toward residents and their families.
- Cleanliness & maintenance — Multiple reviewers highlight that the home is always clean and well-kept.
- Atmosphere & grounds — Families describe a welcoming, family-style home that feels warm and homelike, with the smell of home cooking noted as a comforting touch.
- Daily life & dignity — A reviewer whose hospice patient stayed there noted the resident was well groomed and attentively nursed, reflecting respect for personal dignity.
- Financial transparency — Reviews give little detail on pricing or fee structure, so families should ask directly about costs and how they may change with increased care needs.
- Staffing consistency — Positive experiences are mentioned, but families should confirm staffing levels during nights and weekends since reviews don't address this directly.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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