Silverado Senior Living - Newport Mesa

Silverado Senior Living - Newport Mesa has received one serious violation (Type A citation) affecting resident safety or care and three administrative findings (Type B citations) during its licensed period since February 2021. The community has been subject to slightly more complaint investigations than routine inspections, with five complaint investigations compared to four inspections over roughly five years of operation. However, none of the investigated allegations were substantiated, meaning state investigators found no merit to the complaints after review. The recent record shows a stronger trajectory, with no Type A citations in the past three years and all recent complaint investigations remaining unsubstantiated. Recent inspections have found the community in compliance with requirements for resident care plans and medication management. While the single serious violation early in the community's operation warrants discussion with staff, the improving pattern and lack of substantiated complaints suggest better compliance in recent years.