Costa Mesa, California
Pacifica Senior Living South Coast
Memory Care · Assisted Living
2619 Orange Avenue, Costa Mesa, CA 92627
Pacifica Senior Living South Coast is an assisted living and memory care community in Costa Mesa, California, offering personalized care for residents including those with Alzheimer's disease and other cognitive conditions.
- Licensed capacity
- 98 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 3
AI summary
Over 7.3 years of operation, Pacifica Senior Living South Coast has accumulated 6 Type A findings (the state's most severe citation class, tied to resident safety or care), with 3 of those occurring within the past three years alongside a heavy volume of complaint investigations.
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- Track record — The lifetime record includes 6 Type A findings and 9 Type B (administrative) findings across 5 routine inspections, a notable number of severe findings for a community of this size and tenure.
- Recent 3 years — Of the 6 lifetime Type A findings, 3 occurred within the past three years, indicating the most severe issues are not confined to the community's early history but continue to surface in recent inspection cycles.
- Complaints — Complaint investigations (19 lifetime) far outnumber routine inspections (5 lifetime), and 9 of the investigated allegations were substantiated, a roughly 20% substantiation rate across a large volume of complaints filed against this community.
- Operating tenure — More than 7 years of licensed operation provides a reasonably full picture, so this pattern reflects an established operating history rather than a limited data set.
- 1.Can you walk through the 3 Type A findings from the past three years and explain what corrective actions were put in place?
- 2.Which categories of allegations were substantiated, and what corrective actions were taken and verified afterward?
- 3.Given the volume of complaint investigations relative to routine inspections, what steps has the community taken to reduce complaints going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #306005272
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 19
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 9
- Substantiated allegations
- 9
Available reports · 22
Complaint investigation
May 15, 2026
Facility evaluation
May 1, 2026
Facility evaluation
Jan 23, 2026
Complaint investigation
Nov 13, 2025
Facility evaluation
Jul 18, 2025
1–5 of 22 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$3,595 / mo
- Shared Rooms
- $3,595 / mo
- Private Rooms
- $4,595 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
Dining Options
6 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.0Average RatingAveraged from 86 reviews published on other websites
AI review summary
Staff warmth and a homey atmosphere are praised consistently, but families should verify current staffing levels and billing practices before moving in.
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- Staff & care — The overwhelming majority of reviewers describe staff as friendly, caring, and attentive, with many singling out specific caregivers, nurses, and directors for going above and beyond.
- Atmosphere & grounds — Reviewers repeatedly call the community clean, homey, and welcoming, with pleasant smells, natural light, and seasonal decorations that make it feel like home.
- Communication — Many families note that staff and directors are responsive, answer questions thoroughly, and keep them informed about their loved one's care and wellbeing.
- Activities — Residents are described as engaged in activities like gardening, shuffleboard, exercise classes, and holiday celebrations, with an activities director frequently praised for bringing residents together.
- Dining — Several reviewers describe the food as tasty and made from scratch, though others note it is inconsistent or could be improved.
- Staff & care — Multiple reviewers mention understaffing leading to long wait times for assistance, so families should ask about current staff-to-resident ratios, especially during evenings and weekends.
- Financial transparency — A few reviews describe disorganized billing, delayed refund processing, and unexpected costs like short-notice bed purchases, so it's worth clarifying all fees and refund policies upfront.
- Communication — Some reviewers report inconsistent orientation for new residents and mixed experiences with the business office, so ask how the community handles new-resident transitions and ongoing family updates.
- Daily life & dignity — One reviewer described a lack of appropriate dementia programming and questionable supervision for a memory care resident, so families should tour the memory care unit specifically and ask about its programming and staffing.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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