Cross Creek Care

Cross Creek Care's compliance record shows a concerning start followed by significant improvement over its three-year operating history. During the licensed period, the community has received 3 Type A citations (serious violations affecting resident safety or care) and 3 Type B citations (administrative or non-serious findings), along with 8 unsubstantiated allegations from complaint investigations. However, all Type A citations occurred during the facility's early operating period, with no serious violations cited in the past three years despite continued state oversight through both routine inspections and complaint investigations. The recent trajectory shows stronger performance, with state inspectors finding no violations in areas such as resident care plans and medication management during the most recent inspection cycles. While the early compliance issues warrant discussion with the facility about what corrective actions were implemented, the improvement pattern suggests the community has addressed its initial operational challenges. Given Cross Creek Care's relatively recent licensing in 2023, families should ask management specifically about the nature of the early citations and what systems changes were made to prevent recurrence.