Aegis Living Corte Madera

Aegis Living Corte Madera has accumulated a concerning compliance record during its four years of operation, with 22 Type A citations (serious violations affecting resident safety or care) and 8 Type B citations (administrative or non-serious findings) across routine inspections and complaint investigations. The community has faced significantly more complaint investigations than routine inspections — 22 complaints versus 4 inspections — suggesting a pattern of resident or family concerns that triggered state oversight. Five allegations have been substantiated out of 31 total investigations, meaning roughly 16% of investigated concerns were confirmed by state regulators. Families should ask the community which categories of allegations were substantiated and what specific corrective actions were taken and verified. The recent record shows some ongoing issues, with 2 Type A citations from complaint investigations in the past three years, indicating that serious compliance concerns have persisted even as the community has gained operational experience. While routine inspections cover areas like resident care plans and medication management, the high volume of substantiated complaints and serious citations warrants careful discussion with the community about their quality improvement efforts and current compliance status.