Valencia Terrace

Valencia Terrace has operated for more than 16 years but shows concerning compliance patterns that warrant careful family inquiry. The community has received one Type A citation (a serious violation affecting resident safety or care) and one Type B citation (administrative or non-serious finding) across its licensed period, along with two substantiated allegations out of seven total complaint investigations. More troubling is the recent trajectory: the Type A citation occurred within the past three years during a complaint investigation, indicating an active rather than historical concern. With four complaint investigations compared to five routine inspections over the facility's entire history, the community has drawn notable regulatory attention beyond standard oversight cycles. Families should ask the community to explain the nature and timing of the substantiated allegations, what specific corrective actions were implemented and verified by the state, and what changes have been made since the recent Type A citation to prevent similar safety issues.