Concord, California
Penny's Guest Home - Ayers
Assisted Living · Residential Care
1760 Ayers Road, Concord, CA 94521
Penny's Guest Home - Ayers is an intimate six-bed assisted living and residential care home in Concord, California.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 1999
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Penny's Guest Home - Ayers has recorded 3 Type A findings (the state's most severe citation class, covering resident safety or care) and 4 Type B findings (administrative issues like paperwork or posting) across nearly 27 years of operation, with the most recent inspection cycle showing no new Type A findings.
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- Track record — Over almost 27 years, this small 6-bed home has accumulated 3 Type A and 4 Type B findings, a modest total given the length of operation, though the Type A findings warrant a direct conversation about when they occurred and what they involved.
- Recent 3 years — The past three years show 4 inspections and 1 complaint investigation with zero Type A citations and only 1 Type B citation, suggesting the recent trajectory is cleaner than the lifetime total alone would imply.
- Complaints — One substantiated allegation appears in the record within the past three years, alongside one unsubstantiated allegation lifetime, putting the substantiation rate at roughly 50% of investigated allegations.
- Operating tenure — Nearly 27 years of continuous licensure gives this record meaningful context — a long history with a handful of findings reads differently than the same findings early in a home's operation.
- 1.Can you walk through what led to the Type A citations over the years and what corrective steps were taken?
- 2.What was the substantiated allegation from the recent complaint investigation, and how was it resolved?
- 3.Have there been any changes to staffing, training, or care procedures following the most recent inspection findings?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #75600354
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 4
- Substantiated allegations
- 1
Available reports · 7
Facility evaluation
Oct 29, 2025
Facility evaluation
Oct 8, 2024
Complaint investigation
Jul 29, 2024
Facility evaluation
Jul 29, 2024
Facility evaluation
Sep 29, 2023
1–5 of 7 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,500 / mo
- Private Rooms
- $4,500 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Garden / Courtyard
- Walking paths
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
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Languages spoken
Languages spoken
Around the neighborhood
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