Concord, California
Penny's Guest Home
Assisted Living · Residential Care
4181 Storey Lane, Concord, CA 94518
Penny's Guest Home is a residential care facility for the elderly located in Concord, California, one of several homes operated by the same company since 1999.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2010
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Penny's Guest Home has no Type A or Type B citations across nearly 16 years of licensed operation, including four routine inspections through mid-2025.
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- Track record — The community has operated since 2010 with zero citations of any kind recorded across its entire licensed history.
- Recent 3 years — Two inspections in the past three years, most recently in July 2025, turned up no findings, confirming the clean record holds through the present.
- Operating tenure — Nearly 16 years of continuous licensure with a citation-free history reflects a long, stable track record rather than a short or untested one.
- Severity — With no allegations filed and no inspections yielding citations, there is nothing on record regarding life safety, medication management, or staff training practices to flag.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #75601524
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 4
Facility evaluation
Jul 7, 2025
Facility evaluation
Jul 29, 2024
Facility evaluation
Aug 9, 2023
Facility evaluation
Sep 26, 2022
1–4 of 4 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,500 / mo
- Private Rooms
- $4,500 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Garden / Courtyard
- Walking paths
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
0.5Average RatingAveraged from 3 reviews published on other websites
AI review summary
Reviews are sharply divided between families who found Penny warm and attentive and others who report billing disputes and an impersonal, money-focused impression, so verify care details firsthand.
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- Staff & care — Some families describe Penny and her caregivers as warm, experienced, and attentive, with a full-time nurse checking on residents regularly.
- Communication — One reviewer praises Penny as open-minded and approachable, willing to accommodate suggestions to improve residents' experience.
- Financial transparency — Multiple reviewers report unexpected or added charges for items like basic personal care supplies, with one describing a refusal to provide receipts, so ask for a clear written breakdown of what's included versus billed separately.
- Daily life & dignity — One account describes residents kept in closed-door rooms with limited common-area engagement, worth observing directly during a visit at different times of day.
- Communication — A visitor described a missed appointment and a sense that discussions centered more on cost than on care needs, so ask how tours and family updates are typically handled.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Penny's Guest Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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