Concord, California
Oakmont of Concord
Assisted Living · Memory Care · Independent Living
1401 Civic Court, Concord, CA 94520
Oakmont of Concord is a senior living community in the Concord Hills offering assisted living and memory care on the same campus, with independent living also listed for the property.
- Licensed capacity
- 121 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 5
AI summary
Over 5.2 years of operation, Oakmont of Concord has drawn 1 Type A finding (the most severe citation class, tied to resident safety or care) and 15 Type B administrative findings, with complaint investigations far outnumbering routine inspections.
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- Track record — The lifetime record includes 1 Type A citation and 15 Type B citations alongside 12 substantiated allegations out of 31 investigated, a pattern worth discussing directly with the community.
- Recent 3 years — All 12 substantiated allegations and all 12 recent Type B citations fall within the past three years, and the one Type A citation does not appear in the recent complaint-visit slice, suggesting the administrative and complaint activity is concentrated recently rather than spread evenly across the license period.
- Complaints — Complaint investigations (17 lifetime, 9 in the past three years) considerably outnumber routine inspections (5 lifetime, 3 recent), and with a roughly 35% substantiation rate, more than a third of investigated allegations were confirmed.
- Operating tenure — At just over five years licensed, the community has enough inspection and complaint history to show a pattern, though it is not yet a multi-decade track record.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
- 2.Can you walk through the circumstances of the Type A citation and what changed afterward?
- 3.Why have complaint investigations been more frequent than routine inspections, and what prompted the cluster of complaints in 2024-2026?
Source: California Department of Social Services (CDSS)
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- License number
- License #079201085
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 17
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 15
- Substantiated allegations
- 12
Available reports · 28
Facility evaluation
Aug 14, 2026
Facility evaluation
Aug 14, 2026
Facility evaluation
Jul 10, 2026
Facility evaluation
Jul 1, 2026
Complaint investigation
Mar 20, 2026
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Diabetes / insulin management
- Medication management
- Non-ambulatory care
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
15 features
- Café / Bistro
- Pet Friendly
- Library / Reading room
- Private bathroom
- Activity room
- Fireplace / Common fireplace
- Beauty salon / Barber
- Art studio / Craft room
- Piano / Music room
- Spa services
- Movie theater / Media room
- Game room / Billiards
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
4 features
- Patio seating areas
- Outdoor common space
- Garden / Courtyard
- Raised garden beds
Dining Options
9 features
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- All-day / Flexible meal times
- Professional chef
- Vegetarian/Vegan Options
- Room service
- International cuisine
- Private Dining Room
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Grocery shopping & errands
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 63 reviews published on other websites
AI review summary
Families consistently praise attentive, long-tenured staff and strong leadership at Oakmont of Concord, but should ask about dining consistency for special diets and clarify ancillary fees before moving in.
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- Staff & care — Reviewers repeatedly describe staff and leadership, especially Executive Director San Sor, as warm, attentive, and treating residents like family over many years.
- Atmosphere & grounds — The community is frequently described as beautifully maintained, clean-smelling, and homelike rather than institutional, with inviting apartments and garden spaces.
- Communication — Many families highlight proactive, honest communication, including texts, calls about health changes, and transparency about rate increases.
- Activities — Reviewers note a robust and well-run activities program, with staff like the Activities Director praised for genuinely engaging residents.
- Dining — Most reviewers call the food excellent and dining hours flexible, though this is not universal.
- Dining — A few reviewers, particularly those with loved ones in memory care or on modified diets, felt meals were less appealing or didn't match standard dining options, so families should ask how specialized diets are handled.
- Value & pricing — Several reviewers flagged add-on costs like tray delivery, parking, salon services, and transportation as expensive, so it's worth clarifying what's included versus billed separately.
- Staff & care — One sharply negative report alleged a director mistreated residents and staff, which stands out against the otherwise consistent praise and is worth asking the community to address directly.
- Daily life & dignity — One family described a serious, unexplained COVID outbreak affecting multiple residents and staff, so it's worth asking about current infection control and communication protocols.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Oakmont of Concord. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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