Stephen House

Stephen House has operated for more than 11 years with a mixed compliance record that shows significant recent improvement. Over its licensed period, the 6-bed facility received 3 Type A citations (serious violations affecting resident safety or care) from state inspections, along with 1 substantiated allegation from complaint investigations. However, the past three years show a markedly stronger trajectory, with no Type A citations and no substantiated allegations since early 2022. The facility's recent inspections have found no issues with life safety protocols or medication management, suggesting improved operational standards. Families should ask the community about the specific corrective actions taken to address the earlier serious findings and how those improvements have been sustained. With roughly 17% of investigated allegations substantiated over the facility's history, the recent clean record represents a meaningful shift that merits discussion during any visit.