Caring Heart - Paul

Over nearly 12 years of operation, Caring Heart - Paul has one Type A citation (serious violation affecting resident safety or care) on its lifetime record, but the recent trajectory shows significant improvement with no Type A citations in the past three years across three inspection cycles. The single Type A finding occurred during the community's earlier licensed period, while recent state inspections of medication management and resident care plans have resulted in no serious violations. The small 6-bed home has had minimal complaint activity, with only one investigation over the entire licensed period that resulted in no substantiated allegations — all three investigated allegations were determined to be unfounded. This long operating history combined with the clean recent record suggests the community has addressed whatever issue led to the earlier citation. Families should ask the community directly about the nature of the past Type A citation and what corrective measures were implemented to prevent recurrence.