Claremont, California
Mountain View Center
Assisted Living · Memory Care
715 West Baseline Road, Claremont, CA 91711
Mountain View Centers is a residential care facility in Claremont, California, built in 1997 specifically for memory care, with a locked perimeter for secured indoor-outdoor access.
- Licensed capacity
- 40 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 1997
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 4
AI summary
Mountain View Center has accumulated 12 Type A findings (the most severe citation class, affecting resident safety or care) and 27 Type B findings (administrative issues like paperwork or posting) over 29 years of operation, with 4 of the Type A findings occurring within just the past three years.
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- Track record — Across 29 years of operation the community has logged 12 Type A and 27 Type B citations, a sizeable cumulative total for a 40-bed community of this size.
- Recent 3 years — Rather than easing over time, the pattern has intensified recently: 4 Type A and 2 Type B citations were issued in the past three years alone, all tied to complaint investigations rather than routine inspections.
- Complaints — There have been zero complaint investigations tallied in the lifetime total but 10 in the recent three-year window, meaning nearly all documented complaint activity is concentrated in the recent period.
- Severity — Of the 86 total allegations investigated lifetime, 23 were substantiated (about 27%) and 63 were unsubstantiated, with 6 of those substantiated allegations falling in just the last three years.
- 1.Can you walk through what the 4 Type A findings from the past three years involved and what corrective actions were verified by the state?
- 2.Why did complaint investigation activity increase so sharply in the recent period compared to the community's earlier history?
- 3.What specific categories were involved in the 6 recently substantiated allegations, and what changes have been made to staffing, training, or care protocols since?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197801605
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 12
- Type B citations · administrative
- 27
- Substantiated allegations
- 0
Available reports · 54
Complaint investigation
Feb 17, 2026
Complaint investigation
Feb 17, 2026
Complaint investigation
Feb 17, 2026
Complaint investigation
Jan 23, 2026
Complaint investigation
Nov 3, 2025
1–5 of 54 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $2,550 / month
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
3 services
- Dementia care
- Respite / Short-term care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Pet Friendly
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fireplace / Common fireplace
- Game room / Billiards
- Movie theater / Media room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Beauty salon / Barber
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
- Activity room
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
6 features
- Professional chef
- Accommodates special diets
- Vegetarian/Vegan Options
- Restaurant-style dining
- International cuisine
- All-day / Flexible meal times
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
3.7Average RatingAveraged from 45 reviews published on other websites
AI review summary
Most families describe attentive, loving caregivers and a resident-first culture, but a cluster of older reviews reports serious neglect, so ask pointed questions about current staffing and cleanliness standards.
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- Staff & care — Reviewers repeatedly praise caregivers as patient, loving, and skilled at managing dementia-related behaviors without over-medicating residents.
- Daily life & dignity — Families frequently note residents are kept clean, well groomed, and thriving, with several describing weight gain and improved health after moving in.
- Communication — Many reviewers highlight responsive administrators and staff who keep families informed and involved, even during difficult periods like the pandemic.
- Activities — Residents are described enjoying music, dancing, crafts, bus outings, and holiday parties, with staff encouraging participation and independence.
- Value & pricing — Some families found pricing notably more affordable than comparable memory care facilities in the area.
- Cleanliness & maintenance — A number of older reviews describe a dirty, run-down, odorous facility, so families should verify current cleanliness and maintenance standards firsthand on a tour.
- Staff & care — Several past reviews allege serious neglect, including untreated infections and inadequate hydration, so ask how care protocols and nurse oversight have changed since then.
- Financial transparency — One reviewer mentioned paying out of pocket with no assistance for veterans, so confirm what financial support options and fee structures currently apply.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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