Claremont, California
Ivy Park at Claremont
Assisted Living · Memory Care
2053 North Towne Avenue, Claremont, CA 91711
Ivy Park at Claremont offers assisted living and memory care in Claremont, CA, near downtown Claremont Village.
- Licensed capacity
- 81 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 3
AI summary
Ivy Park at Claremont has 1 Type A finding on record since it was licensed just over two years ago, alongside 3 substantiated allegations out of 15 investigated, findings worth discussing with the community directly.
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- Track record — Across a short operating history, the community has one Type A citation, the state's most severe class covering resident safety and care, and three substantiated allegations out of fifteen investigated complaints.
- Operating tenure — Licensed since August 2024, this community has only about two years of history and two inspection cycles, so the record reflects a limited window rather than a long track record.
- Complaints — Seven complaint investigations occurred in the recent period against only two routine inspections, indicating complaint activity has been a larger driver of oversight here than scheduled reviews.
- Recent 3 years — The recent slice shows no Type A citations and one Type B administrative finding, along with the three substantiated allegations, suggesting the more serious lifetime citation predates the most recent complaint-driven activity.
- 1.Can you walk us through what led to the Type A citation and what corrective actions were verified afterward?
- 2.Which categories of the three substantiated allegations were involved, and what changes were made in response?
- 3.Given the higher number of complaint investigations relative to inspections, what steps has the community taken to reduce complaints going forward?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #198603729
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 13
Facility evaluation
Jul 7, 2026
Complaint investigation
May 7, 2026
Complaint investigation
Apr 30, 2026
Complaint investigation
Apr 30, 2026
Complaint investigation
Mar 10, 2026
1–5 of 13 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,895 / mo
- Shared Rooms
- $3,895 / mo
- Studios
- $5,595 / mo
Memory CareStarting at$4,095 / mo
- Shared Rooms
- $4,095 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Maintenance services
Reviews
Online reputation
4.8Average RatingAveraged from 90 reviews published on other websites
AI review summary
Ivy Park at Claremont is widely praised for warm, attentive staff and strong memory care, though families should clarify pricing structure and staffing consistency before committing.
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- Staff & care — Reviewers repeatedly describe staff, caregivers, and management by name as attentive, loving, and quick to respond to concerns, especially in memory care.
- Communication — Many families highlight proactive updates, photos, and videos from staff like Veronica, along with responsiveness to questions and care plan changes.
- Atmosphere & grounds — The community is frequently described as clean, homey, and more like a nice hotel than a nursing facility, with pleasant scenery and common areas.
- Activities — Residents are engaged through exercise classes, cooking, bingo, museum trips, and outings, with several reviewers noting improved mobility and mood.
- Dining — Most reviewers rate the food as good to great, though a handful mention inconsistent quality or variety.
- Value & pricing — Several reviews cite high and sometimes unclear costs, unexpected rate increases, and confusion over a point-based billing system, so families should ask for a detailed breakdown of base fees versus add-on charges.
- Staff & care — A few reviews mention staffing shortages, inconsistent caregiver assignments, or delayed emergency response, worth confirming current staffing ratios and protocols.
- Communication — Some families experienced surprises around billing meetings or being uninformed about incidents, so ask how routine updates versus urgent issues are handled.
- Cleanliness & maintenance — A minority of older reviews described the building as dated or not fully clean, so a current in-person tour is recommended to verify present condition.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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