Phyllis' Care Home

Phyllis' Care Home's compliance record shows mixed results over its short 2.3-year operating history, but with a notably improved recent trajectory. The community has received one serious violation affecting resident safety or care (Type A citation) during its licensed period, but no Type A citations have occurred in the past three years, indicating strengthened compliance practices. All three complaint allegations investigated by the state were determined to be unfounded, meaning regulators found no basis for the concerns raised. The facility has maintained a clean record on administrative and procedural requirements, with no Type B citations for issues like paperwork or posting requirements during routine inspections that assess areas such as medication management and staff training. Given the limited operating history with only two inspection cycles since licensing in February 2024, the recent improvement in avoiding serious violations is encouraging, though families should ask the community directly about what corrective actions were implemented to address the earlier Type A finding.