Citrus Heights, California
Helping Hands
Assisted Living · Residential Care · Memory Care
7655 Prince Street, Citrus Heights, CA 95610
Helping Hands in Citrus Heights, California provides assisted living, residential care, and memory care in an intimate six-bed home.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2009
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Helping Hands has never received a Type A citation (the state's most severe class, tied to resident safety or care) across more than 17 years of licensed operation, with only 2 administrative Type B citations on record.
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- Track record — Over 17.3 years of operation, the community has accumulated just 2 administrative (Type B) citations and zero Type A findings, indicating no pattern of safety or care concerns.
- Recent 3 years — The past three years show 4 inspections with no citations of any kind, suggesting steady, well-maintained compliance rather than a one-time clean stretch.
- Complaints — Of the 5 allegations investigated over the community's history, none were substantiated, with 2 unsubstantiated and 3 unfounded, and there have been no complaint investigations in the recent period.
- Operating tenure — More than 17 years of continuous licensure gives this record considerable weight; a facility of this size (6 beds) with this many inspection cycles and no severe findings reflects a consistent operating history.
Source: California Department of Social Services (CDSS)
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- License number
- License #347004182
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 2
- Substantiated allegations
- 0
Available reports · 10
Facility evaluation
Feb 23, 2026
Facility evaluation
Dec 9, 2025
Facility evaluation
Mar 14, 2025
Facility evaluation
Mar 26, 2024
Facility evaluation
Jul 6, 2023
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,800 / mo
- Shared Rooms
- $3,800 / mo
- Private Rooms
- $4,900 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
3.6Average RatingAveraged from 5 reviews published on other websites
AI review summary
Most families report attentive, caring staff and good food, but one serious account of scheduling failures and unreliable coverage is worth asking about directly.
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- Staff & care — Reviewers frequently describe staff as friendly, attentive, and skilled with dressing, bathing, and personal care, with one noting particular expertise in dementia and hospice needs.
- Dining — Residents have enjoyed being able to order food they like whenever they want, with several calling the meals a highlight.
- Atmosphere & grounds — Families mention a clean, well-kept community and describe staff going out of their way, such as spending a full day setting up a new resident's room.
- Communication — Several reviewers highlight helpful, responsive support during difficult family circumstances, including praise for placement assistance in choosing the community.
- Staff & care — One account describes serious scheduling and coverage failures, including caregiver no-shows and a supervisor who did not follow through, so families should ask how shift coverage and backup staffing are handled.
- Activities — One reviewer noted limited activity participation and restrictions on leaving the community independently, so it is worth clarifying what activities and outdoor access are typically available.
- Daily life & dignity — A lack of a nighttime call button for bathroom assistance was mentioned, so families should confirm what overnight monitoring and call systems are currently in place.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Helping Hands. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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