Country Oaks Manor

Country Oaks Manor's compliance record over more than 22 years of operation shows a pattern that warrants careful family consideration. The facility has received 2 Type A citations (serious violations affecting resident safety or care) and 2 Type B citations (administrative or non-serious findings) across 5 routine inspections, along with 1 substantiated allegation from complaint investigations. Notably, the facility's recent three-year period shows continued concerns, with 1 Type A citation and 1 substantiated allegation occurring since 2023, indicating that compliance issues have persisted rather than improved over time. The facility has faced nearly as many complaint investigations (4) as routine inspections (5), suggesting a higher frequency of resident or family concerns that prompted state follow-up. Families should ask the facility specifically about the nature of the substantiated allegation and what corrective actions were taken and verified, as well as inquire about the circumstances that led to the Type A citations and how staff training around medication management and resident care plans has been strengthened. While this is a small 6-bed facility where some variation in findings might be expected due to scale, the combination of serious citations and substantiated concerns over both the lifetime and recent periods suggests families should conduct thorough due diligence before making a placement decision.