Citrus Heights, California
Citrus Heights Terrace
Memory Care
7952 Old Auburn Road, Citrus Heights, CA 95610
Citrus Heights Terrace is a memory care community in Citrus Heights, California, serving up to 45 residents with Alzheimer's disease or other forms of dementia, from mild cognitive impairment to advanced memory loss.
- Licensed capacity
- 49 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 7
- Complaints with substantiated allegations
- 6
AI summary
Citrus Heights Terrace has accumulated 16 Type A findings, the state's most severe citation class tied to resident safety or care, across 6.3 years of operation, with 7 of them concentrated in the past three years alongside 6 complaint investigations.
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- Track record — Over 6.3 years of licensure the community has drawn 16 Type A citations and 22 Type B (administrative) citations, a volume that stands out for a memory care community of this size.
- Recent 3 years — The past three years account for 7 of the lifetime Type A citations and 10 of the 12 substantiated allegations, indicating the concerning pattern is current rather than historical.
- Complaints — Complaint investigations (16 lifetime, 6 in the past three years) have been a major driver of findings here, roughly matching the number of routine inspections, and about 46% of investigated allegations were substantiated.
- Severity — With 16 Type A findings identified against a 49-bed community, the scale of severe citations relative to capacity is a central point for families to raise directly with staff and licensing contacts.
- 1.Can you walk through what each recent Type A citation involved and what corrective actions were put in place and verified by the state?
- 2.Of the 10 substantiated allegations in the past three years, which categories of concern were involved and how were they resolved?
- 3.What specific changes in staffing, training, or care protocols have been made since the most recent citations to prevent recurrence?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #216803891
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 16
- Type A citations · most severe class
- 16
- Type B citations · administrative
- 22
- Substantiated allegations
- 12
Available reports · 20
Facility evaluation
Mar 10, 2026
Complaint investigation
Mar 10, 2026
Facility evaluation
Feb 27, 2025
Complaint investigation
Oct 15, 2024
Complaint investigation
Oct 15, 2024
1–5 of 20 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$4,395 / mo
- Shared Rooms
- $4,395 / mo
- Private Rooms
- $5,745 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
10 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
- Two-person transfers
Mobility Support
1 service
- Mechanical transfers
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
8 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Air conditioning
- Activity room
- Art studio / Craft room
- Beauty salon / Barber
Outdoor Spaces
2 features- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
3 features- Move-in coordination
- Postal / Mail services
- Maintenance services
Reviews
Online reputation
4.5Average RatingAveraged from 28 reviews published on other websites
AI review summary
Many families praise attentive, caring staff and a clean, home-like setting, but serious lapses in fall response, hygiene, and staffing consistency show up often enough to warrant careful vetting.
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- Staff & care — Reviewers repeatedly single out caring, patient staff and administrators like Tina and Veronica for their attentiveness and dedication to residents.
- Atmosphere & grounds — Families describe the community as clean, safe, and well-kept, with a home-like feel and pleasant garden and outdoor areas.
- Activities — Residents enjoy music, visiting entertainers, technology like Skype video calls, and programs designed for memory care and dementia support.
- Communication — Several families highlight staff keeping them consistently informed about their loved one's condition and daily care.
- Dining — Multiple reviewers note the food is good and residents are generally satisfied with meals served in a communal dining setting.
- Staff & care — Multiple serious incidents are reported, including delayed responses to falls, a fractured hip left unaddressed for hours, and inconsistent care quality tied to understaffing, especially overnight.
- Daily life & dignity — Some reviews describe residents found in soiled clothing, unresolved skin issues, and lost personal belongings, which families should ask about directly.
- Cleanliness & maintenance — While many call the facility clean, at least one review mentions persistent odors and a pest sighting, so it's worth confirming current housekeeping standards.
- Communication — A few families describe difficulty getting management to respond to concerns or take accountability after incidents, worth clarifying escalation procedures on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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