Citrus Heights Terrace

Citrus Heights Terrace has accumulated a concerning compliance record over its 6.2 years of operation, with 16 Type A citations (serious violations affecting resident safety or care) and 22 Type B citations (administrative or non-serious findings) across routine inspections and complaint investigations. The community has faced significantly more complaint investigations than routine inspections, with 12 substantiated allegations out of 26 total investigations — meaning roughly half of the investigated allegations were confirmed as valid. Rather than improving over time, the recent three-year period shows an escalation in serious findings, with 7 Type A citations and 10 substantiated allegations occurring in just the past three years. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were taken and verified by the state, and how the facility plans to address the pattern of repeated serious violations in areas like resident care plans and medication management. This record suggests ongoing compliance challenges that warrant careful scrutiny during any facility evaluation.