Citrus Heights, California
Brookdale Sylvan Ranch
Memory Care
7375 Stock Ranch Road, Citrus Heights, CA 95621
Brookdale Sylvan Ranch in Citrus Heights, California is a memory care community for adults with Alzheimer's and other forms of dementia.
- Licensed capacity
- 56 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2007
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Brookdale Sylvan Ranch has recorded 3 Type A findings — the most severe citation class, tied to resident safety or care — over more than 19 years of operation, with 1 of those occurring within the past three years.
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- Track record — Across more than 19 years of licensure, the community has accumulated 3 Type A findings and no Type B (administrative) citations, indicating that when issues have arisen they have been on the more serious end but not paired with a pattern of paperwork or procedural gaps.
- Recent 3 years — One of the three lifetime Type A findings falls within the past three years, alongside one substantiated allegation, so this is not solely a historical concern — the most recent citation cycle still shows an active finding worth discussing.
- Complaints — Complaint investigations (14 lifetime, 10 in the past three years) outnumber routine inspections, and of the 31 allegations investigated only 1 was substantiated — about 3% — with the rest closed as unsubstantiated or unfounded.
- Operating tenure — With over 19 years of continuous licensing and regular inspection cycles, there is a long track record to evaluate, which gives more confidence in reading the pattern than a newer community would allow.
- 1.Can you walk us through what led to the most recent Type A finding and what corrective steps were taken?
- 2.Which category did the substantiated allegation fall under, and how was it resolved and verified by the state?
- 3.Given how many complaint investigations have been filed relative to inspections, what is the community doing to address the underlying concerns driving those complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #347003712
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 6
- Complaint investigation visits
- 14
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 0
- Substantiated allegations
- 1
Available reports · 25
Facility evaluation
May 26, 2026
Complaint investigation
Apr 1, 2026
Complaint investigation
Apr 1, 2026
Complaint investigation
Mar 17, 2026
Complaint investigation
Feb 18, 2026
1–5 of 25 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $2,700 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Incontinence care
- Medication management
- Non-ambulatory care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Private bathroom
- Wi-Fi / Internet
- Kitchenette
- Cable TV
- Air conditioning
- Furnished units
- Spa services
- Beauty salon / Barber
- Emergency call system
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Pet Friendly
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
8 features
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- International cuisine
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.0Average RatingAveraged from 57 reviews published on other websites
AI review summary
Most families report attentive, caring staff and a clean, engaging community, but some serious complaints about billing accuracy and specific staff responsiveness warrant careful verification before move-in.
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- Staff & care — Reviewers consistently describe staff as kind, patient, attentive, and knowledgeable about individual residents' needs, likes, and history.
- Cleanliness & maintenance — The facility is repeatedly described as clean, spotless, and well maintained inside and out.
- Activities — Families highlight daily activities, monthly family events with live music and food, and engagement efforts that keep residents busy and socially connected.
- Communication — Many reviewers note staff proactively call with updates, remember names, and are responsive to emails and requests, especially valuable for out-of-state families.
- Dining — Several reviewers mention good food quality, with one noting a loved one gained weight after moving in.
- Financial transparency — A few families reported being under-quoted on price, discovering billing discrepancies, or being asked to pay more once actual care needs were assessed, so it's worth reviewing the care plan and cost breakdown in detail before signing.
- Staff & care — A handful of reviews describe specific staff, including nursing personnel, as rude, defensive, or unresponsive to family concerns, so ask how the community handles staff accountability and turnover.
- Daily life & dignity — Some reviewers felt residents needed more hands-on help with eating and bathroom assistance than was initially provided, so clarify exactly what level of physical assistance is included at each care tier.
- Staffing levels — One reviewer suspected the community was short-staffed at times, so it's worth asking about staff-to-resident ratios, especially on evenings and weekends.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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