Senior Places

Chula Vista, California

Westmont At San Miguel Ranch

Assisted Living · Memory Care · Independent Living

2325 Proctor Valley Road, Chula Vista, CA 91914

Westmont At San Miguel Ranch in Chula Vista provides independent living, assisted living, and memory care across a larger community with 105 licensed beds.

Licensed capacity
105 residents

Maximum licensed size, not current occupancy.

Licensed since
February 2015

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #374603509Last checked October 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
2
Complaints with substantiated allegations
7

AI summary

Over 11.7 years of operation, Westmont At San Miguel Ranch has accumulated 2 Type A findings (the most severe citation class, tied to resident safety or care) and 11 Type B administrative findings, with both Type A findings and the bulk of complaint activity concentrated in the past three years.

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  • Track record — The lifetime record shows 2 Type A and 11 Type B citations across 4 inspections and 31 complaint investigations, a volume of complaint activity that is notably high relative to the number of routine inspections conducted.
  • Recent 3 years — Both Type A findings and 8 of the 11 Type B findings occurred within the past three years, meaning the concerning activity is recent rather than spread evenly across the facility's operating history.
  • Complaints — Of the 31 complaint investigations filed over the license period, 12 allegations were substantiated (about 28%), and 10 of those 12 substantiated allegations fall within just the last three years, indicating a recent uptick in confirmed issues.
  • Operating tenure — Nearly 12 years of licensed operation gives this record meaningful weight — this is not a thin sample from a new facility, so the recent concentration of findings is a pattern worth discussing directly rather than a fluke of small numbers.
Ask the community
  1. 1.What specifically were the 2 Type A citations issued for, and what corrective actions were taken and verified by the state?
  2. 2.Given that 10 of the 12 substantiated allegations occurred in the past three years, what changes has the community made to address the underlying causes?
  3. 3.Why have complaint investigations so significantly outnumbered routine inspections, and what categories of concerns do most complaints involve?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #374603509
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
31
Type A citations · most severe class
2
Type B citations · administrative
11
Substantiated allegations
12

Available reports · 41

  • Complaint investigation

    Sep 16, 2026

    PDF

  • Complaint investigation

    Sep 16, 2026

    PDF

  • Complaint investigation

    Sep 16, 2026

    PDF

  • Complaint investigation

    May 29, 2026

    PDF

  • Complaint investigation

    Feb 25, 2026

    PDF

1–5 of 41 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$3,895 / mo
Studios
$3,895 / mo
1-Bedroom
$4,795 / mo
2-Bedroom
$5,995 / mo
Memory CareStarting at$6,295 / mo
Shared Rooms
$6,295 / mo
2-Bedroom
$7,190 / mo
Private Rooms
$7,205 / mo

Financial Assistance

Medi-Cal Assisted Living Waiver

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Incontinence care
  • Non-ambulatory care
  • Physical therapy on-site
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

3 services
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

21 features
  • Furnished units
  • Emergency call system
  • Pet Friendly
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Fitness center / Gym
  • Spa services
  • Game room / Billiards
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Beauty salon / Barber
  • Fireplace / Common fireplace
  • Piano / Music room
  • Café / Bistro

Outdoor Spaces

6 features
  • Walking paths
  • Garden / Courtyard
  • Outdoor common space
  • BBQ / Grill area
  • Patio seating areas
  • Raised garden beds

Dining Options

10 features
  • Restaurant-style dining
  • Professional chef
  • Vegetarian/Vegan Options
  • Private Dining Room
  • International cuisine
  • Room service
  • Kosher meals available
  • All-day / Flexible meal times
  • Accommodates special diets
  • Altered-texture food options

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

2 features
  • Family support services
  • Guest meals available

Community Services

4 features
  • Move-in coordination
  • Concierge services
  • Maintenance services
  • Grocery shopping & errands

Reviews

Online reputation

4.8

Averaged from 93 reviews published on other websites

AI review summary

Most families and residents praise attentive, compassionate staff and a clean, well-run community, but pricing, billing accuracy, and move-in processes are worth confirming before signing on.

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What reviewers praise
  • Staff & care — Reviewers repeatedly describe staff as warm, attentive, and genuinely compassionate, with many citing tenured employees and exceptional end-of-life or memory care support.
  • Atmosphere & grounds — The community is consistently described as clean, beautifully maintained, and welcoming, with attractive courtyards and a homey feel.
  • Activities — Families highlight a robust activities calendar including happy hours, bingo, live music, outings, and memory-care specific programming that keeps residents engaged.
  • Dining — Many reviewers enjoy the food and variety, though some residents note dishes can be dry or lack condiments and sauces.
  • Communication — Several families praise responsive directors and staff who answer questions quickly and keep them informed about their loved one's care.
Worth asking about
  • Value & pricing — Multiple reviewers found the community more expensive than expected or outside their budget, so families should clarify full costs for their specific care level upfront.
  • Financial transparency — A few reviews describe difficulty obtaining refunds or detailed invoices for reimbursement, so it's worth confirming billing and refund policies in writing.
  • Communication — One review mentioned inconsistent follow-through on scheduled memory care programming, so ask how staff ensure residents are reliably brought to activities.
  • Staff & care — A small number of reviewers reported a poor move-in experience or concerns about staffing levels for higher acuity residents, worth discussing directly during a tour.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishTagalog (Filipino)American Sign Language (ASL)VietnameseJapaneseSpanishChinese

Around the neighborhood

See what's nearby Westmont At San Miguel Ranch, including hospitals, pharmacies, and groceries.

Senior Places is not affiliated with, endorsed by, or operated by Westmont At San Miguel Ranch. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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