Chula Vista, California
Ivy Park At Bonita
Assisted Living · Memory Care
3302 Bonita Road, Chula Vista, CA 91910
Ivy Park at Bonita is a senior living community in Chula Vista, CA offering assisted living and memory care in a private-pay, licensed setting.
- Licensed capacity
- 96 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Ivy Park At Bonita has no Type A findings on record, but 3 substantiated allegations and 3 administrative (Type B) citations have surfaced through complaint investigations during its first 1.9 years of licensure.
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- Track record — The community has operated for under two years, with one routine inspection finding no Type A (most severe) or Type B citations, but complaint activity has produced 3 substantiated allegations and 3 Type B administrative citations.
- Complaints — Five complaint investigations have occurred in the recent period against just one routine inspection, and roughly 38% of all investigated allegations to date were substantiated, meaning most were not.
- Operating tenure — With only about two years of licensed history and a single inspection cycle, there is limited track record to draw on, so the complaint pattern carries more weight than it might for a longer-tenured operator.
- Severity — No findings so far reach the most serious (Type A) category; the citations issued are administrative in nature, tied to paperwork, posting, or procedural gaps rather than direct safety findings.
- 1.Which categories of allegations were substantiated, and what corrective actions were taken and verified?
- 2.What prompted the five complaint investigations, and were they related or separate issues?
- 3.What specific administrative gaps led to the three Type B citations, and have they been corrected?
Source: California Department of Social Services (CDSS)
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- License number
- License #374604757
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 1
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 11
Facility evaluation
Jul 27, 2026
Complaint investigation
Jan 15, 2026
Complaint investigation
Jan 15, 2026
Complaint investigation
Oct 23, 2025
Facility evaluation
Oct 23, 2025
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,595 / mo
- Studios
- $4,595 / mo
- 1-Bedroom
- $5,095 / mo
Memory CareStarting at$4,095 / mo
- Shared Rooms
- $4,095 / mo
- Studios
- $5,295 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.8Average RatingAveraged from 136 reviews published on other websites
AI review summary
Families consistently praise the warm, attentive staff and homelike atmosphere, but should ask directly about billing practices, care-level reclassification, and staffing consistency before moving in.
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- Staff & care — Reviewers repeatedly describe staff as friendly, compassionate, and attentive, often calling residents and family members by name and going beyond job duties to help.
- Atmosphere & grounds — The community is frequently described as beautiful, homey, and well-maintained, with gardens, courtyards, and a small, intimate scale that many families specifically sought out.
- Dining — Many reviews note that meals are tasty and varied, with staff accommodating allergies and special diets, though a handful mention inconsistency, especially during and after the pandemic.
- Communication — Several families highlight proactive updates from staff and management about their loved one's condition, along with responsiveness to questions and concerns.
- Activities — Residents are frequently engaged in activities like chair yoga, karaoke, happy hour, and family-inclusive events, with pet-friendly policies adding to the welcoming feel.
- Financial transparency — Multiple reviewers describe unexpected cost increases, care-level reclassifications, or unfulfilled promises about fees, so families should get all pricing and care-tier terms in writing.
- Staff & care — A few reviews describe inconsistent care quality, missed medications, or delayed responses to call bells, suggesting families should ask about staffing ratios and caregiver training, especially overnight and on weekends.
- Communication — Some reviewers, particularly after management changes, felt administration was hard to reach or unresponsive once move-in paperwork was signed, so it's worth asking how family concerns are escalated and resolved.
- Activities — A handful of reviews mention that promised activities didn't materialize or that stimulation was limited for higher-functioning residents, so ask to see a current activities calendar and how participation is tracked.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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