Chula Vista, California
ActivCare at Rolling Hills Ranch
Memory Care
850 Duncan Ranch Road, Chula Vista, CA 91914
ActivCare Rolling Hills Ranch is a memory care community in Chula Vista, CA, purpose-built for individuals with Alzheimer's disease and related dementias.
- Licensed capacity
- 80 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2013
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 2
AI summary
Over nearly 13 years of operation, ActivCare at Rolling Hills Ranch has accumulated 3 Type A findings (the most severe citation class, involving resident safety or care) and 3 Type B findings (administrative issues like paperwork or posting gaps), with 2 of the Type A findings occurring within the past three years.
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- Track record — The lifetime record includes 3 Type A and 3 Type B citations across a memory care community licensed since 2013, with complaint investigations occurring more frequently than routine inspections in recent years.
- Recent 3 years — Two of the three Type A findings and both substantiated allegations date to the past three years, meaning the more severe issues on record are recent rather than spread evenly across the operating history.
- Complaints — Three of eight investigated allegations were substantiated, roughly 27%, with the remaining allegations unsubstantiated rather than unfounded, and the two most recent substantiated allegations came from complaints filed in early 2026.
- Operating tenure — Nearly 13 years of continuous licensure gives a substantial base of inspection cycles to judge the record against, which makes the recent clustering of findings more informative than it would be for a newer operator.
- 1.Can you walk through what led to the two Type A citations issued in the past three years and what corrective actions were taken?
- 2.What specific categories were the recent substantiated allegations related to, and how were they resolved?
- 3.Since the complaint investigations here occur more often than at many similar communities, what changes has leadership made to reduce the number of complaints going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #374603431
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 7
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 3
- Substantiated allegations
- 3
Available reports · 17
Facility evaluation
May 20, 2026
Complaint investigation
Feb 21, 2026
Complaint investigation
Feb 13, 2026
Facility evaluation
Oct 16, 2025
Facility evaluation
Jul 31, 2025
1–5 of 17 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$5,650 / mo
- Shared Rooms
- $5,650 / mo
- Private Rooms
- $6,650 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.8Average RatingAveraged from 35 reviews published on other websites
AI review summary
Families consistently praise attentive, compassionate staff and strong memory care, though several reviews note the food quality is inconsistent and could improve.
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- Staff & care — Reviewers repeatedly describe caregivers and nurses as warm, attentive, and quick to notify families of health changes, especially during end-of-life care.
- Cleanliness & maintenance — The community is consistently described as spotless, well-maintained, and bright, with reliable housekeeping and laundry service.
- Activities — Families highlight a full activity calendar with games, outings, and personal touches like birthday celebrations, though the schedule isn't always followed exactly as posted.
- Communication — Many reviewers appreciate that staff and nursing leadership respond quickly to questions and keep families updated on their loved one's condition.
- Atmosphere & grounds — Reviewers describe a homey, secure environment purpose-built for dementia care, with pleasant garden areas for residents to enjoy.
- Dining — Multiple reviewers mention the food is bland or overcooked, so families should ask about current menu quality and how dietary needs are accommodated.
- Staffing consistency — One reviewer noted that agency staff are sometimes brought in during shortages and may be less familiar with individual resident needs, worth asking about directly.
- Value & pricing — A reviewer felt costs were on the higher end, so families should confirm current pricing structure and whether care level increases affect fees.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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