Chino, California
Meridian at Chino
Assisted Living · Memory Care · Independent Living
11918 Central Avenue, Chino, CA 91710
Meridian at Chino offers Independent Living, Assisted Living, and Memory Care in Chino, California, with Respite Care also available for short-term stays.
- Licensed capacity
- 156 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Meridian at Chino carries a single Type A finding across 6.3 years of licensed operation, with no Type A citations in the past three years and a substantiation rate of roughly 8% on investigated allegations.
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- Track record — Over 6.3 years of operation the community has accumulated one Type A finding (the most severe citation class, tied to resident safety or care) and one Type B finding (an administrative issue like paperwork or posting), which is consistent with a clean-record designation rather than a spotless one.
- Recent 3 years — The three most recent inspections show no Type A citations and just one Type B citation, indicating the record has held steady or improved in the recent window.
- Complaints — Of 39 allegations investigated over the licensed period, 3 were substantiated (about 8%), with 1 of those falling in the past three years — a low but non-zero rate worth a brief conversation with the community.
- Operating tenure — Licensed since May 2020, the community has gone through five inspection cycles, giving a reasonable base of visits to judge consistency without yet reaching the long-tenure track record of decades-old operators.
Source: California Department of Social Services (CDSS)
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- License number
- License #361880893
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 25
Facility evaluation
May 19, 2026
Complaint investigation
May 13, 2026
Complaint investigation
Apr 7, 2026
Complaint investigation
Oct 14, 2025
Complaint investigation
Sep 10, 2025
1–5 of 25 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Medication management
- Non-ambulatory care
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
16 features
- Café / Bistro
- Pet Friendly
- Activity room
- Beauty salon / Barber
- Library / Reading room
- Private bathroom
- Fireplace / Common fireplace
- Piano / Music room
- Fitness center / Gym
- Art studio / Craft room
- Game room / Billiards
- Movie theater / Media room
- Housekeeping Included
- Laundry service / Dry cleaning
- Emergency call system
- Kitchenette
Outdoor Spaces
4 features
- Outdoor common space
- Patio seating areas
- Raised garden beds
- Garden / Courtyard
Dining Options
6 features
- Accommodates special diets
- Room service
- Restaurant-style dining
- Vegetarian/Vegan Options
- Altered-texture food options
- Professional chef
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
4.9Average RatingAveraged from 153 reviews published on other websites
AI review summary
Meridian at Chino earns strong praise for its welcoming, attentive staff and beautiful grounds, but several families raise serious concerns about memory care training, staffing levels, and lost belongings worth investigating.
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- Staff & care — Reviewers overwhelmingly describe staff, directors, and marketing coordinators as warm, patient, professional, and genuinely caring during tours, move-in, and ongoing care.
- Atmosphere & grounds — The community is repeatedly called beautiful, resort-like, and immaculately clean, with inviting common areas like the courtyard, theatre, and salon.
- Dining — Many residents and families praise the food as delicious and well-prepared, especially highlighting special events like Thanksgiving dinner.
- Communication — Families frequently credit specific staff members for being knowledgeable, responsive, and thorough in explaining costs, care levels, and the move-in process.
- Activities — Several reviewers mention residents enjoying shopping trips, puzzles, crafts, and social engagement that helped them build friendships.
- Staff & care — Multiple reviews describe understaffing, inconsistent caregiver attentiveness, and memory care staff who seem undertrained in dementia care, so families should ask about staff-to-resident ratios and dementia-specific training.
- Daily life & dignity — Some families reported missing personal belongings, neglected hygiene issues, and residents left unattended for long periods, which is worth clarifying directly with current staff.
- Financial transparency — A few reviewers mention unexpected fee increases or being charged for a higher level of care than was actually delivered, so ask for a clear breakdown of how costs escalate.
- Communication — Several reviews note slow or absent follow-through from administration on maintenance requests and care concerns, so confirm how complaints are tracked and resolved.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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