Chico, California
The Lighthouse at Chico
Assisted Living · Memory Care · Independent Living
855 Bruce Road, Chico, CA 95928
The Lighthouse at Chico offers assisted living and memory care, along with short-term respite stays, at its community on Bruce Road in Chico, California.
- Licensed capacity
- 120 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2025
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 3
AI summary
With no Type A findings (the state's most severe citation class) but 3 Type B administrative citations and 4 substantiated allegations, all surfacing within the first year of operation, this is a short but active early record worth discussing directly with the community.
Read Full SummaryRead less
- Track record — The Lighthouse at Chico has been licensed for only about 1.3 years, and in that time it has already accumulated 3 Type B (administrative) citations and 4 substantiated allegations out of 14 investigated, with no Type A findings recorded.
- Recent 3 years — Every citation and allegation on file falls within the recent slice by necessity, since the community has only been open just over a year, so the lifetime and recent pictures are effectively the same right now.
- Complaints — Six complaint investigations against a single routine inspection is a notably high ratio for such a young operation, and roughly 29% of investigated allegations were substantiated, meaning most were not upheld but a meaningful share were.
- Operating tenure — With only about one inspection cycle since licensing in mid-2025, there is limited history to draw on, so this pattern should be weighed as an early signal rather than a settled trend.
- 1.Which categories of allegations were substantiated, and what corrective actions were taken and verified?
- 2.What specifically did the 3 Type B citations involve, and have those administrative issues been resolved?
- 3.Given six complaint investigations in just over a year, what changes has the community made to reduce the volume of complaints going forward?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #045920283
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 1
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 3
- Substantiated allegations
- 0
Available reports · 10
Complaint investigation
Aug 6, 2026
Complaint investigation
Jul 31, 2026
Complaint investigation
Jul 31, 2026
Facility evaluation
May 5, 2026
Facility evaluation
Feb 26, 2026
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Medication management
- Non-ambulatory care
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
17 features
- Café / Bistro
- Pet Friendly
- Activity room
- Beauty salon / Barber
- Private bathroom
- Library / Reading room
- Fireplace / Common fireplace
- Piano / Music room
- Movie theater / Media room
- Art studio / Craft room
- Game room / Billiards
- Housekeeping Included
- Laundry service / Dry cleaning
- Emergency call system
- Kitchenette
- Wi-Fi / Internet
- Cable TV
Outdoor Spaces
4 features
- Outdoor common space
- Patio seating areas
- Raised garden beds
- Walking paths
Dining Options
9 features
- Accommodates special diets
- Vegetarian/Vegan Options
- Professional chef
- Restaurant-style dining
- Locally-inspired cuisine
- Room service
- Altered-texture food options
- Private Dining Room
- All-day / Flexible meal times
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
3.1Average RatingAveraged from 117 reviews published on other websites
AI review summary
Most families praise warm, caring staff and a welcoming, well-kept community, but a minority report serious care and billing disputes worth clarifying before move-in.
Read Full SummaryRead less
- Staff & care — Reviewers repeatedly describe staff as caring, attentive, friendly, and responsive, with several noting genuine relationships between caregivers and residents.
- Atmosphere & grounds — Families consistently call the community beautiful, clean, and welcoming, highlighting nice patios, spacious rooms, and an inviting entrance.
- Activities — Many reviews mention a strong activities program, including holiday events, live music, and engaging programming that residents enjoy.
- Communication — Recent reviewers touring or working with staff like Scott, Jessica, and Illona describe them as easy to talk to and thorough in answering questions.
- Financial transparency — A few families report the community failed to deliver the paid level of care and struggled with billing or insurance coordination, leading to disputes and even small claims filings.
- Staff & care — Some older reviews mention understaffing, especially in memory care, and inconsistent personal attention depending on which caregiver was on duty.
- Dining — Food quality has drawn mixed feedback historically, with some reviewers calling it bland or limited, so it's worth sampling a current meal on tour.
- Communication — A couple of reviewers described difficulty reaching management after issues arose, so ask how the community now handles escalations and family updates.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby The Lighthouse at Chico, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by The Lighthouse at Chico. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of The Lighthouse at Chico?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.