Chico, California

Roseleaf Gardens

Memory Care

2770 Sierra Ladera Lane, Chico, CA 95928

Roseleaf Gardens is a memory care community in Chico, CA serving residents with Alzheimer's disease and other dementias.

Licensed capacity
56 residents

Maximum licensed size, not current occupancy.

Licensed since
April 2021

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #45002775Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
13
Complaints with substantiated allegations
17

AI summary

Roseleaf Gardens has accumulated 27 Type A findings — the state's most severe citation class, tied to resident safety or care — over 5.3 years, with 13 of them occurring within just the past three years alongside 25 substantiated allegations.

Read Full Summary
  • Track record — Across the full licensed period the community has drawn 27 Type A and 25 Type B (administrative) citations along with 30 complaint investigations, a volume that is high relative to a facility licensed just over five years.
  • Recent 3 years — The recent slice shows the pattern is active rather than historical: 13 Type A citations and 25 substantiated allegations have occurred within the past three years, so this is not a legacy issue that has since resolved.
  • Complaints — Complaint investigations (30 lifetime) far outnumber routine inspections (5 lifetime), and roughly 42% of investigated allegations were substantiated, indicating that a meaningful share of concerns raised by families or staff were confirmed.
  • Operating tenure — Roseleaf Gardens has been licensed since April 2021, so the record reflects a little over five years of operation with regular inspection and complaint activity throughout, not an early-stage or short-history facility.
Ask the community
  1. 1.Which specific categories of allegations were substantiated in the past three years, and what corrective actions were taken and independently verified?
  2. 2.What changes has leadership made in response to the Type A findings from the recent inspections and complaint visits?
  3. 3.Can the community walk through its current care plan, medication management, and staff training protocols in light of the citation history?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #45002775
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
5
Complaint investigation visits
30
Type A citations · most severe class
27
Type B citations · administrative
25
Substantiated allegations
25

Available reports · 44

  • Facility evaluation

    May 21, 2026

    PDF
  • Facility evaluation

    Apr 8, 2026

    PDF
  • Complaint investigation

    Mar 23, 2026

    PDF
  • Complaint investigation

    Mar 23, 2026

    PDF
  • Complaint investigation

    Mar 23, 2026

    PDF

1–5 of 44 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Memory CareStarting at$3,800 / mo
Shared Rooms
$3,800 / mo
Studios
$5,500 / mo

Care & support

Daily Care Services

7 services
  • Medication management
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible

Specialized Care

2 services
  • Respite / Short-term care
  • Dementia care

Memory Care

1 service
  • Dementia-certified staff

Daily life & programs

Spaces & services

Amenities

16 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Fitness center / Gym
  • Spa services
  • Game room / Billiards
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Laundry service / Dry cleaning

Outdoor Spaces

3 features
  • Walking paths
  • Garden / Courtyard
  • Outdoor common space

Dining Options

4 features
  • All-day / Flexible meal times
  • Accommodates special diets
  • Restaurant-style dining
  • Professional chef

Transportation

1 feature
  • Scheduled transportation

Family & Visitors

1 feature
  • Family support services

Community Services

2 features
  • Move-in coordination
  • Concierge services

Reviews

Online reputation

3.8

Averaged from 25 reviews published on other websites

AI review summary

One standout staff member is praised, but severe understaffing, resident safety issues, and unresolved billing refunds are serious concerns worth investigating closely.

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What reviewers praise
  • Staff & care — Reviewers single out at least one staff member, Kelly, as exceptionally caring and someone families would want directly overseeing their loved one.
Worth asking about
  • Staff & care — Families describe the community as desperately understaffed, with call buttons going unanswered and not enough staff to properly supervise residents.
  • Daily life & dignity — Residents reportedly wander into other residents' rooms, go through their belongings, and sometimes become physical, raising questions about supervision and safety protocols.
  • Financial transparency — One family reported that refunds owed after a resident's death took many weeks and were ultimately never paid, so it's worth clarifying the refund policy and timeline in writing before move-in.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

English

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Roseleaf Gardens. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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