Senior Places

Chico, California

Marbella Chico

Assisted Living · Memory Care

1351 East Lassen Avenue, Chico, CA 95973

Marbella Chico is a senior living community in Chico, California offering Assisted Living and Generations Memory Care.

Licensed capacity
79 residents

Maximum licensed size, not current occupancy.

Licensed since
January 2026

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #045920288Last checked August 2026

No recent serious complaint findings

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
0

AI summary

Marbella Chico's licensed record shows 14 Type A findings (the state's most severe citation class, tied to resident safety or care) across 27.9 years of operation, with 7 of those occurring within just the past three years alongside a heavy volume of complaint investigations.

Read Full Summary
  • Track record — Over nearly 28 years of operation, this community accumulated 14 Type A and 3 Type B (administrative) citations, along with 21 substantiated allegations out of 47 investigated, a pattern that goes well beyond routine administrative gaps.
  • Recent 3 years — Half of the lifetime Type A count, 7 findings, occurred in just the past three years, indicating the concerns are not confined to the distant past but reflect a recent and ongoing pattern through 2025.
  • Complaints — Complaint investigations (26 total, 12 in the past three years) far outnumber routine inspections (5 total), meaning most of what is known about this community comes from responses to specific complaints rather than scheduled reviews.
  • Severity — Roughly 39% of investigated allegations were substantiated, and with 9 of the 21 lifetime substantiated allegations occurring in just the last three years, the recent period carries a meaningful share of the concerning findings.
Ask the community
  1. 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
  2. 2.What specific changes were made after the 7 recent Type A findings, and has the state confirmed those corrections were effective?
  3. 3.Given the closure and change of ownership, what is the new operator doing differently to address the root causes behind this compliance history?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #045920288
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
0
Complaint investigation visits
0
Type A citations · most severe class
0
Type B citations · administrative
0
Substantiated allegations
0

Available reports · 2

  • Facility evaluation

    Jan 6, 2026

    PDF

  • Facility evaluation

    Dec 12, 2025

    PDF

1–2 of 2 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$4,788 / mo
Studios
$4,788 / mo
1-Bedroom
$6,200 / mo
2-Bedroom
$7,140 / mo
Memory CareStarting at$6,340 / mo
Shared Rooms
$6,340 / mo
Private Rooms
$7,340 / mo

Care & support

Daily Care Services

8 services
  • Medication management
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Incontinence care
  • Non-ambulatory care
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

4 services
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

1 service
  • Dementia-certified staff

Daily life & programs

Spaces & services

Amenities

20 features
  • Furnished units
  • Emergency call system
  • Pet Friendly
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Spa services
  • Beauty salon / Barber
  • Fireplace / Common fireplace
  • Game room / Billiards
  • Piano / Music room
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Fitness center / Gym
  • Housekeeping Included
  • Laundry service / Dry cleaning

Outdoor Spaces

6 features
  • Walking paths
  • Garden / Courtyard
  • Patio seating areas
  • Outdoor common space
  • BBQ / Grill area
  • Raised garden beds

Dining Options

9 features
  • Room service
  • All-day / Flexible meal times
  • Accommodates special diets
  • Altered-texture food options
  • Restaurant-style dining
  • Professional chef
  • Vegetarian/Vegan Options
  • Private Dining Room
  • International cuisine

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

2 features
  • Family support services
  • Guest meals available

Community Services

4 features
  • Move-in coordination
  • Concierge services
  • Maintenance services
  • Base Veteran Discount

Reviews

Online reputation

4.0

Averaged from 46 reviews published on other websites

AI review summary

Staff are consistently praised as caring and attentive, but recurring reports of understaffing, equipment failures, and management or sales issues warrant careful questions before moving in.

Read Full Summary
What reviewers praise
  • Staff & care — Reviewers repeatedly describe caregivers as kind, attentive, and often long-tenured, with several families noting staff went above and beyond during end-of-life care.
  • Dining — Families frequently mention the food as fresh, plentiful, and accommodating to individual preferences.
  • Activities — A variety of activities is regularly noted, along with staff respecting residents' choice to opt out rather than forcing participation.
  • Atmosphere & grounds — The community is often described as clean, bright, and welcoming, with spacious rooms and a homelike feel rather than an institutional one.
  • Communication — Several out-of-state families highlight quick, responsive communication from staff, especially during hospital visits or emergencies.
Worth asking about
  • Staff & care — Multiple reviews describe periods of understaffing that led to reduced quality of care, delayed help, or malfunctioning call buttons, so it's worth asking how staffing levels are maintained during turnover or high demand.
  • Financial transparency — Some families felt sales pitches created urgency that didn't match actual vacancy, and pricing has been described as high or increasing, so clarify how costs are structured and whether a point system affects care-level pricing.
  • Communication — A few reviews cite administrative or leadership communication problems distinct from the praised frontline caregivers, so ask specifically about how management handles complaints and oversight.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishSpanish

Around the neighborhood

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