Chico, California
Country Village
Assisted Living · Residential Care · Memory Care
966 Kovak Court, Chico, CA 95973
Country Village is a family-owned senior living campus in Chico, California offering assisted living, memory care, adult day programs, and respite care on a two-acre site.
- Licensed capacity
- 20 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Country Village has one Type A finding and two Type B findings across its 2.8 years of operation, with that Type A finding and one substantiated allegation both occurring within the past three years.
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- Track record — Over roughly three years of operation, the community has accumulated one Type A finding (the most severe citation class, tied to resident safety or care) and two Type B findings (administrative, such as paperwork or posting gaps).
- Recent 3 years — The Type A citation and the one substantiated allegation both fall within the recent three-year window, so this is a current-period item rather than an old, resolved matter.
- Complaints — Of the two complaint investigations on record, one allegation was substantiated and one was unsubstantiated, a roughly 50% substantiation rate on a small sample.
- Operating tenure — With licensing dating to late 2023, the community has only about four inspection cycles on record, so the overall pattern is still thin and each new inspection will add meaningfully to the picture.
Source: California Department of Social Services (CDSS)
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- License number
- License #45920038
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 2
- Substantiated allegations
- 1
Available reports · 6
Complaint investigation
Dec 11, 2025
Complaint investigation
Oct 23, 2025
Facility evaluation
Oct 23, 2025
Facility evaluation
Sep 10, 2024
Facility evaluation
Oct 25, 2023
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,400 / mo
- Shared Rooms
- $3,400 / mo
- Private Rooms
- $3,600 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Daily life & programs
Spaces & services
Amenities
10 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Activity room
- Cable TV
- Wi-Fi / Internet
- Private bathroom
Outdoor Spaces
2 features- Garden / Courtyard
- Walking paths
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Private Dining Room
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
3.4Average RatingAveraged from 14 reviews published on other websites
AI review summary
Most families describe warm, family-like care over many years, but a serious, detailed report of a memory-care safety incident and unresolved answers demands direct follow-up before placing a loved one.
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- Staff & care — Multiple families describe staff, caregivers, and management as kind, attentive, and treating residents like family over periods of years.
- Daily life & dignity — Reviewers highlight compassionate end-of-life support and consistent, comfortable daily care for residents including those with advanced Alzheimer's.
- Communication — Long-term family members note that staff listened to questions and suggestions and worked collaboratively as a team with families.
- Atmosphere & grounds — Reviewers describe a homey feel across both the assisted living and memory care buildings.
- Staff & care — One detailed account describes a serious unexplained injury in memory care and alleges inconsistent answers from staff, including concerns about a specific manager and short staffing; ask directly about incident protocols and current staffing levels.
- Communication — The same review claims the community did not provide full details about how an injury occurred, so families should ask how incidents are documented and communicated to relatives.
- Medication management — Given the allegation about medication handling, families should confirm current medication administration procedures and oversight in memory care.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Country Village. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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