A Heavenly Haven Ii

A Heavenly Haven II has operated for nearly 20 years with a mixed compliance record that shows significant improvement in recent years. Over its licensed period, the 6-bed facility has received one Type A citation (serious violation affecting resident safety or care) and one Type B citation (administrative or non-serious finding), but notably, no Type A citations have occurred in the past three years. The community has faced a relatively high volume of complaint investigations compared to routine inspections, with seven complaint investigations versus four standard inspections, though none of the 24 investigated allegations were substantiated by state regulators. Recent inspection activity has focused on areas like medication management and resident care plans without identifying serious violations. For a small residential care facility that has maintained its license for two decades, the recent clean record suggests stronger compliance practices, though families should ask the community about what corrective measures were implemented following the earlier Type A citation and how they ensure ongoing adherence to safety protocols.