Cerritos, California
Ivy Park At Cerritos
Assisted Living · Independent Living
11000 New Falcon Way, Cerritos, CA 90703
Ivy Park at Cerritos offers independent living and assisted living on a landscaped campus in Cerritos, California.
- Licensed capacity
- 163 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 3
AI summary
Ivy Park At Cerritos has accumulated 4 Type A findings across 8.1 years of operation, with 1 of those occurring within the past three years alongside a steady volume of complaint activity.
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- Track record — Over its 8.1 years of licensure the community has drawn 4 Type A citations (the most severe class, tied to resident safety or care) and 12 Type B citations (administrative findings like paperwork or posting gaps), a record with real findings but not a dominant pattern of the most serious class.
- Recent 3 years — In the past three years, dated visits show just 1 Type A and 1 Type B citation out of 9 inspections and 16 complaint investigations, suggesting the pace of serious findings has slowed compared to the community's full history.
- Complaints — Complaint investigations (31 total) far outnumber routine inspections (6 total), and 9 of the 58 investigated allegations were substantiated, a roughly 16% substantiation rate, with 3 of those substantiations occurring in just the last three years.
- Operating tenure — At 163 beds, this is a large community with over 8 years of operating history, so the number of complaint investigations should be read against a bigger resident population and more inspection cycles than a small home would generate.
- 1.Can you walk us through what the most recent Type A citation involved and what corrective steps were verified afterward?
- 2.Which categories of allegations were substantiated in the past three years, and what changes were made in response?
- 3.Given the high volume of complaint investigations relative to inspections, what trends have you noticed in complaint types and how are you addressing them?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #198602608
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 6
- Complaint investigation visits
- 31
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 12
- Substantiated allegations
- 9
Available reports · 39
Facility evaluation
May 5, 2026
Complaint investigation
May 5, 2026
Complaint investigation
Apr 2, 2026
Complaint investigation
Mar 19, 2026
Complaint investigation
Jan 28, 2026
1–5 of 39 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,895 / mo
- Studios
- $6,895 / mo
Independent LivingStarting at$6,895 / mo
- Studios
- $6,895 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Diabetes / insulin management
- Wheelchair accessible
Specialized Care
2 services
- Hospice agency partnership
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Maintenance services
Reviews
Online reputation
4.5Average RatingAveraged from 30 reviews published on other websites
AI review summary
Ivy Park at Cerritos is widely praised for its beautiful grounds, attentive staff, and strong activities and dining, but families should carefully verify billing practices and refund policies before signing a contract.
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- Atmosphere & grounds — Reviewers consistently describe the community as beautiful, clean, and welcoming, with gardens, courtyards, and a park that feel more like a resort than an institution.
- Staff & care — Families repeatedly highlight staff who know residents by name, respond quickly to concerns, and are described as professional, caring, and attentive, with specific praise for directors like Olga, Martha, and Mark.
- Activities — Residents enjoy a full, regularly updated calendar of activities, exercise classes, and entertainment such as live bands, which many say keeps their loved ones engaged and social.
- Dining — Most reviewers say the food is great with plenty of options and upscale presentation, though a few mention slow service and overly salty or rich dishes.
- Communication — Several families note that staff proactively reach out with updates and answer questions thoroughly, both during the tour process and after move-in.
- Financial transparency — Multiple reviewers describe serious billing disputes, including delayed refunds and unexpected charges reaching thousands of dollars, so families should get all cost and refund terms in writing before signing.
- Dining — While most praise the food, a couple of reviews mention slow dining service and inconsistent seasoning, worth asking about directly on a tour.
- Value & pricing — Care levels and add-on services appear to carry significant cost, so families should clarify in advance how charges change if a resident needs additional care.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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