Senior Places

Willow Creek Memory Care

22424 Charlene Way, Castro Valley, CA 94546
Memory Care
Accepting Residents

About Willow Creek Memory Care

Willow Creek Memory Care is a memory care community located in Castro Valley, CA. Contact us to learn more about our services and availability.

License #

15601256

Status

Licensed

Licensed Capacity

49 beds

Licensed Since

Sep 2006

AI Summary

Willow Creek Memory Care has maintained a clean compliance record over nearly 20 years of operation, with no serious violations affecting resident safety or care and only one minor administrative or non-serious finding across five routine inspections. The community has successfully navigated state oversight of medication management and resident care plans without significant issues, demonstrating consistent operational standards since its 2006 licensing. One allegation was substantiated among the four complaint investigations conducted over the licensed period, and families should ask the community which category of allegation was substantiated and what corrective actions were taken and verified. The recent three-year period shows an even stronger trajectory, with no substantiated allegations and no citations from the most recent inspection cycle, reflecting more than 19 years of generally consistent compliance.

Inspections
Total inspections5
Most recentAug 2025
Type A citations (serious)0
Type B citations (non-serious)1
Complaints
Investigations completed4
Allegations substantiated1
Type A citations (serious)0
Type B citations (non-serious)1
DateTypeReport
Aug 27, 2025Facility EvaluationPDF
May 16, 2025Complaint InvestigationPDF
Aug 1, 2024Facility EvaluationPDF
Feb 15, 2024Facility EvaluationPDF
Sep 29, 2023Facility EvaluationPDF
Nov 9, 2022Facility EvaluationPDF
Oct 12, 2022Complaint InvestigationPDF
Oct 12, 2022Complaint InvestigationPDF
Jul 1, 2022Complaint InvestigationPDF
Sep 14, 2021Facility EvaluationPDF
View full record on CDSS website

Pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Shared Rooms$7,395/mo
Private Rooms$12,995/mo

Activities & Events

Reviews

Online Reputation

5.0Average Rating

Based on 3 reviews from around the web

Willow Creek Memory Care demonstrates a consistent pattern of exceptional staff quality and genuine compassion....

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Care Services

Mild cognitive impairment accepted
Medication management
Dementia care
24-hour supervision
Activities of daily living (ADL) assistance
Non-ambulatory care
Wheelchair accessible
Bathing & dressing assistance
Cognitive learning center
Mobility assistance
Two-person transfers
Catheter care
Incontinence care
Parkinson's program
Behavioral support
Hospice agency partnership
Respite / Short-term care
Dementia-certified staff

What This Community Offers

Furnished units
Emergency call system
Housekeeping Included
Laundry service / Dry cleaning
Private bathroom
Wi-Fi / Internet
Cable TV
Art studio / Craft room
Beauty salon / Barber
Activity room
Garden / Courtyard
Patio seating areas
Outdoor common space
Walking paths
BBQ / Grill area
Dining room
Accommodates special diets
Restaurant-style dining
Vegetarian/Vegan Options
All-day / Anytime dining
Altered-texture food options
Scheduled transportation
Guest meals available
Move-in coordination

Meet the Team

Languages Spoken

English, Spanish, Cantonese, Hindi, Tagalog, FilipinoFilipino

Explore the Area

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