Carefield Castro Valley

Carefield Castro Valley has operated for nearly nine years with a mixed compliance record that includes four substantiated allegations and four Type B citations (administrative or non-serious findings related to areas like paperwork or minor procedure gaps), though no Type A citations (serious violations affecting resident safety or care). The facility has drawn significantly more complaint investigations than routine inspections, with 13 complaint visits compared to 4 inspections over the licensed period. Of the allegations investigated by the state, roughly 17% were substantiated, meaning the majority were found to be unsubstantiated or unfounded. However, the recent record shows continued concerns, with three substantiated allegations occurring within the past three years. Families should ask the community which categories of allegations were substantiated and what specific corrective actions were taken and verified, particularly for the recent findings.