Sterling Senior Living 3

Sterling Senior Living 3 has accumulated 2 serious violations affecting resident safety or care (Type A citations) and 13 administrative or non-serious findings (Type B citations) across its 3.6-year operating history, along with 2 substantiated allegations from complaint investigations. The community has faced a notably high volume of complaint activity relative to its small 6-bed capacity, with 4 complaint investigations compared to 3 routine inspections, and roughly 29% of investigated allegations were substantiated. While the recent record shows improvement with no Type A citations in the past three years and the most recent substantiated allegation dating to late 2023, the lifetime totals indicate previous issues with resident care standards and life safety protocols that required state intervention. The family should ask the community specifically which categories of allegations were substantiated and what corrective actions were taken and verified to address the underlying problems. For a small residential care facility, this level of regulatory activity suggests the need for careful evaluation of current operations and management practices.