Carmichael, California

Moai

Assisted Living · Residential Care

2633 Cardinal Court, Carmichael, CA 95608

MOAI is a residential care home in Carmichael, California offering assisted living and respite care for up to six live-in residents.

Licensed capacity: 5 residents
Maximum licensed size, not current occupancy.
Licensed since: October 2022
License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #345002859Last checked August 2026

Findings in the state record

Complaint investigations · 3 years before our last check

Type A citations: 0
Complaints with substantiated allegations: 1

AI summary

Moai, a small 5-bed elder care home licensed since late 2022, has recorded 4 Type A findings (the most severe citation class, tied to resident safety or care) and 3 Type B findings (administrative issues) over just under four years of operation.

Read Full Summary

Track record — Across roughly 3.9 years of licensure, the home has accumulated 4 Type A and 3 Type B citations from only 3 total inspections, a notable concentration of findings for a home this size.
Recent 3 years — Of the three dated inspection visits (2023, 2024, 2025), none of the Type A citations are attributed to the recent complaint-based visits, and only 1 Type B citation and 1 substantiated allegation appear in the recent window, suggesting the more severe findings may sit further back in the record or among undated visits.
Complaints — One allegation has been substantiated out of 7 investigated (about 14%), with the rest unsubstantiated rather than unfounded, meaning most complaints were investigated but not confirmed.
Operating tenure — With under four years and only 3 inspection cycles since licensing in October 2022, there is a limited track record to draw firm conclusions from, so each finding carries more relative weight than it would for a longer-tenured home.

Ask the community

1.Can you walk through what the 4 Type A citations involved and what corrective actions were taken and verified?
2.Which allegation was substantiated, and what changes were made afterward to address it?
3.Since the last inspection in September 2025, have there been any new citations or complaint investigations not yet reflected in this record?

Source: California Department of Social Services (CDSS)

View inspection history

License number: License #345002859
License status: Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits: 3
Complaint investigation visits: 0
Type A citations · most severe class: 4
Type B citations · administrative: 3
Substantiated allegations: 0

Available reports · 12

Facility evaluation
May 6, 2026
PDF
Complaint investigation
Apr 28, 2026
PDF
Complaint investigation
Nov 6, 2025
PDF
Facility evaluation
Sep 30, 2025
PDF
Facility evaluation
Sep 4, 2025
PDF

1–5 of 12 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

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Care & support

Daily Care Services

7 services

Medication management
Bathing & dressing assistance
24-hour supervision
Activities of daily living (ADL) assistance
Mobility assistance
Non-ambulatory care
Wheelchair accessible

Daily life & programs

Spaces & services

Amenities

4 features

Furnished units
Emergency call system
Housekeeping Included
Laundry service / Dry cleaning

Dining Options

1 feature

Accommodates special diets

Community Services

1 feature

Move-in coordination

Reviews

Online reputation

5.0Average Rating

Averaged from 1 review published on other websites

AI review summary

Reviews consistently praise Moai's owners for deeply personal, loving care, though families should verify staffing levels and pricing details on a tour since little else is documented.

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What reviewers praise

Staff & care — The owners are described as going above and beyond, providing genuine, attentive care and staying present with residents through end-of-life.
Daily life & dignity — Families mention thoughtful personal touches, such as a candlelight anniversary dinner and live music tailored to residents' preferences.
Dining — The food is described as exceptional, contributing to residents feeling happy and cared for.
Cleanliness & maintenance — Resident rooms are noted as clean and well-kept.

Worth asking about

Value & pricing — Ask the community for a clear breakdown of monthly costs and how fees may change if care needs increase.
Staff & care — With only three licensed beds, confirm staffing coverage and availability, especially during evenings, weekends, or emergencies.
Communication — It would be worth asking how the owners keep families updated on day-to-day changes in a loved one's condition.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

English

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Moai. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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