Madison Square Senior Living II

Madison Square Senior Living II has accumulated significant compliance concerns during its three years of operation, with six serious violations affecting resident safety or care and nine administrative or non-serious findings across three routine inspections since licensing in late 2022. The serious citations represent a notable pattern for a small six-bed facility, particularly given the limited operating history with only three inspection cycles completed. One complaint investigation in September 2024 resulted in one substantiated allegation, meaning the investigated concern was verified as valid. Families should ask the community specifically what category of allegation was substantiated, what corrective actions were taken, and how those measures were verified by the state. The routine inspections have identified deficiencies in areas such as resident care plans and staff training requirements, suggesting ongoing challenges with regulatory compliance. Given this record of findings across multiple inspection visits, prospective families should request detailed information about the facility's quality improvement efforts and current compliance status before making placement decisions.