Primrose

Primrose's compliance record over nearly a decade of operation shows significant improvement in recent years, with no serious violations in the past three years despite having one Type A citation (serious violation affecting resident safety or care) in its lifetime record. The community also received one Type B citation (administrative or non-serious finding) during its licensed period, but recent inspections have found no issues with life safety protocols or resident care plans. While two complaint investigations were conducted earlier in the operating period, neither resulted in substantiated allegations against the facility. The recent trajectory is notably stronger, with three clean routine inspections since 2024 and no complaint investigations in the past three years. For a small six-bed home operating since 2017, this pattern suggests the community addressed earlier compliance concerns and has maintained consistent standards in areas like medication management and staff training during recent oversight visits.