Princess Lodge

Princess Lodge has accumulated seven Type A citations (serious violations affecting resident safety or care) and three Type B citations (administrative or non-serious findings) across more than two decades of operation, which represents a concerning pattern for a 30-bed facility. The community has had one substantiated allegation among the 13 total allegations investigated, meaning roughly 8% of investigated complaints were validated by state oversight. Most concerning is that the recent record shows ongoing issues, with one Type A citation and one substantiated allegation occurring within the past three years during complaint investigations. The state's routine inspections have focused on areas like resident care plans and medication management, where serious citations indicate potential gaps in fundamental care practices. Given this 24-year operating history with multiple serious violations, families should ask the community directly about the specific nature of recent Type A findings, what corrective actions were implemented and verified by the state, and how current policies prevent recurrence of the issues that triggered the substantiated allegation in 2025.