Campbell, California
Princess Lodge
Assisted Living · Memory Care
552 West Hacienda Avenue, Campbell, CA 95008
Princess Lodge in Campbell, California provides assisted living and memory care in a community of 30 licensed beds.
- Licensed capacity
- 30 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2002
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Princess Lodge has accumulated 7 Type A findings, the state's most severe citation class for issues affecting resident safety or care, over more than 24 years of operation, with 1 of those occurring within the past three years.
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- Track record — Across 24 years of licensure, the community has recorded 7 Type A findings and 3 Type B findings, the latter being administrative issues like paperwork or posting gaps rather than care concerns.
- Recent 3 years — Of the lifetime Type A total, only 1 falls within the past three years, meaning the bulk of the severe findings occurred earlier in the community's operating history rather than recently.
- Complaints — One substantiated allegation appears in the record out of 13 investigated, a substantiation rate of roughly 8%, with the remainder closed as unsubstantiated or unfounded.
- Operating tenure — More than two decades of continuous licensure gives a large body of inspection history to draw on, which adds confidence that the recent pattern reflects the community's current practices rather than a small sample.
- 1.Can you walk us through what led to the Type A finding recorded in the past three years and what corrective steps were taken?
- 2.What was the substantiated allegation about, and how was it resolved and verified by the state?
- 3.Have there been any changes in staffing, management, or care protocols since the most recent citations?
Source: California Department of Social Services (CDSS)
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- License number
- License #435200996
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 7
- Type B citations · administrative
- 3
- Substantiated allegations
- 1
Available reports · 7
Facility evaluation
Feb 19, 2026
Complaint investigation
May 19, 2025
Facility evaluation
Apr 24, 2025
Facility evaluation
Feb 13, 2025
Facility evaluation
Feb 22, 2024
1–5 of 7 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,700 / mo
- Shared Rooms
- $5,700 / mo
- Private Rooms
- $6,300 / mo
Care & support
Daily Care Services
10 services
- Activities of daily living (ADL) assistance
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Non-ambulatory care
- 24-hour nursing
- Mobility assistance
- Diabetes / insulin management
- Wheelchair accessible
- Incontinence care
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
8 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Activity room
- Movie theater / Media room
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.0Average RatingAveraged from 6 reviews published on other websites
AI review summary
Princess Lodge offers reasonable value and companionship for some residents, but reviews are mixed on fit, engagement, and pricing relative to what's provided.
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- Value & pricing — Several families note that compared to other communities they priced, Princess Lodge offered a reasonably good value.
- Cleanliness & maintenance — Reviewers consistently describe the community as clean, dry, and well kept.
- Daily life & dignity — One family found that their mother gained meaningful companionship and social interaction with other residents.
- Atmosphere & grounds — Families mention a pleasant outdoor gazebo and a convenient, familiar location as appealing features.
- Activities — Some reviewers describe activities and engagement as limited, with one calling the experience more like basic custodial care than active enrichment.
- Value & pricing — A few reviewers felt the cost was high relative to what was offered, including small rooms and shared hallway bathrooms.
- Staff & care — One review noted the mix of residents included those with more advanced dementia than expected, so families should ask how care levels and resident placement are matched.
- Atmosphere & grounds — A reviewer mentioned the location was not close to shopping, so families should confirm proximity to amenities important to them.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Princess Lodge. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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