Campbell, California
Palm Villas - Campbell
Assisted Living · Memory Care
3333 South Bascom Avenue, Campbell, CA 95008
Palm Villas Campbell is a memory care community located at 3333 South Bascom Avenue in Campbell, California, serving seniors with Alzheimer's, Parkinson's, Lewy-Body, and other forms of dementia.
- Licensed capacity
- 48 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2012
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Palm Villas - Campbell has no Type A findings across more than 14 years of operation, with only 2 administrative (Type B) citations on record and a clean recent three-year stretch across a notably active inspection and complaint history.
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- Track record — Over 14 years of licensure the community has accumulated zero of the state's most severe (Type A) citations and just 2 lower-level administrative (Type B) citations, which typically reflect paperwork or minor procedural gaps rather than resident safety concerns.
- Recent 3 years — The past three years include 6 inspections and 9 complaint investigations, all closed with no Type A or Type B citations and no substantiated allegations, indicating the strong lifetime record has held up under a high level of recent scrutiny.
- Complaints — Complaint investigations (10 total) have outpaced routine inspections (4 total) over the life of the license, but only 1 of 19 investigated allegations was substantiated, with the rest closed as unfounded or unsubstantiated.
- Operating tenure — More than 14 years of continuous licensure gives this record substantial weight; the pattern reflects sustained performance rather than a short or limited operating history.
Source: California Department of Social Services (CDSS)
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- License number
- License #435202301
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 10
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 2
- Substantiated allegations
- 1
Available reports · 23
Facility evaluation
Dec 4, 2025
Complaint investigation
Oct 20, 2025
Facility evaluation
Aug 18, 2025
Complaint investigation
Jun 19, 2025
Complaint investigation
Apr 25, 2025
1–5 of 23 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,400 / mo
- 1-Bedroom
- $6,400 / mo
- Shared Rooms
- $7,500 / mo
- Private Rooms
- $10,000 / mo
Memory CareStarting at$7,500 / mo
- Shared Rooms
- $7,500 / mo
Care & support
Daily Care Services
10 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- 24-hour nursing
- Bathing & dressing assistance
- Mobility assistance
- Wheelchair accessible
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
9 features
- Furnished units
- Emergency call system
- Pet Friendly
- Art studio / Craft room
- Beauty salon / Barber
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
- Private bathroom
Outdoor Spaces
3 features- Garden / Courtyard
- Outdoor common space
- Walking paths
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Choice menu
- Vegetarian/Vegan Options
- Professional chef
- Family-style / Communal dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 13 reviews published on other websites
AI review summary
Families consistently praise the warm, attentive memory care staff, but should verify current building conditions and pricing since older reviews cite tired, dated interiors and high costs.
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- Staff & care — Reviewers repeatedly describe staff and even the owners as deeply attentive, present, and skilled at handling a wide range of dementia-related needs.
- Atmosphere & grounds — Many families describe a warm, family-like environment where residents are known personally and treated with genuine affection.
- Activities — Residents are kept engaged through games, trivia, movies, music, and holiday celebrations that families say help maintain mood and mental engagement.
- Daily life & dignity — The all-inclusive service model, covering essentials like linens, medicine, and coordinated doctor visits, is frequently cited as reducing family burden and stress.
- Cleanliness & maintenance — Several reviewers highlight that common areas and resident rooms are kept clean, though this observation coexists with concerns about the building's age.
- Cleanliness & maintenance — A number of older reviews describe the facility as tattered, dark, or undergoing disruptive construction, so families should confirm the current state of renovations and finishes.
- Value & pricing — Cost is mentioned as a barrier by multiple reviewers, so families should ask for a clear breakdown of fees and how they scale with increased care needs.
- Daily life & dignity — Some older reviews mention small shared rooms without private bathrooms, which is worth clarifying since room configurations may have changed over time.
- Communication — A couple of reviews raise vague concerns about billing practices with hospice partners and staff language barriers, so families should ask directly about transparency and staff communication policies.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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