Campbell, California
Merrill Gardens at Campbell
Assisted Living · Memory Care · Independent Living
2115 South Winchester Boulevard, Campbell, CA 95008
Merrill Gardens at Campbell is a senior living community in downtown Campbell, CA offering independent living, assisted living, and memory care.
- Licensed capacity
- 166 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Merrill Gardens at Campbell has 3 Type A findings (the state's most severe citation class, tied to resident safety or care) recorded across nearly 9 years of operation, but none in the past 3 years, during which inspections and complaint investigations turned up no substantiated issues.
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- Track record — Three Type A citations appear over the community's licensed history, but no Type B (administrative) citations were recorded at all, suggesting the concerns were isolated rather than systemic paperwork or procedural gaps.
- Recent 3 years — The two most recent inspections (2024 and 2025) and two complaint investigations produced zero citations and zero substantiated allegations, showing a notably cleaner recent trajectory than the lifetime total alone suggests.
- Complaints — All four investigated allegations over the community's history were unsubstantiated, with none substantiated or unfounded, meaning inquiries were made but none confirmed a violation.
- Operating tenure — With almost 9 years of licensed operation and four dated inspection cycles, there's a reasonably long track record to draw on, and the trend within that window is toward a cleaner record rather than away from it.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #435202572
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 10
Complaint investigation
Jan 2, 2026
Facility evaluation
Oct 21, 2025
Facility evaluation
Oct 14, 2025
Facility evaluation
Nov 8, 2024
Facility evaluation
Oct 28, 2024
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,900 / mo
- Studios
- $4,900 / mo
- Shared Rooms
- $5,400 / mo
- 1-Bedroom
- $5,995 / mo
- Private Rooms
- $6,300 / mo
- 2-Bedroom
- $9,950 / mo
Independent LivingStarting at$5,995 / mo
- Studios
- $5,995 / mo
Memory CareStarting at$9,330 / mo
- Private Rooms
- $9,330 / mo
Care & support
Daily Care Services
10 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- 24-hour nursing
- Mobility assistance
- Wheelchair accessible
Specialized Care
3 services
- Dementia care
- Hospice agency partnership
- Respite / Short-term care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Swimming pool / Hot tub
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
- Piano / Music room
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
Dining Options
9 features
- Choice menu
- Accommodates special diets
- Restaurant-style dining
- Vegetarian/Vegan Options
- Professional chef
- All-day / Flexible meal times
- Altered-texture food options
- Room service
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Maintenance services
Reviews
Online reputation
4.9Average RatingAveraged from 91 reviews published on other websites
AI review summary
Merrill Gardens at Campbell is widely praised for attentive, caring staff and a beautiful, well-maintained setting, but families should verify maintenance responsiveness and how fees rise over time.
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- Staff & care — Reviewers repeatedly highlight caring, attentive, and responsive staff, with several naming specific care directors and managers who go above and beyond for residents.
- Atmosphere & grounds — The community is consistently described as beautiful, clean, and well-maintained, with gorgeous grounds and inviting common areas that give it a hotel-like feel.
- Dining — Many residents and families say the food is very good to outstanding, calling it one of the community's strongest features.
- Activities — Most reviewers mention a good variety of engaging activities and programs, though one review from 2023 noted a temporary lack of an activities director.
- Communication — Families frequently praise staff for keeping them informed about their loved one's health and needs, especially during hospital transfers or care changes.
- Cleanliness & maintenance — One family described slow or unresponsive maintenance during an electrical outage and unresolved requests to fix a broken thermostat, so ask how urgent maintenance issues are handled.
- Financial transparency — At least one reviewer felt costs and fee increases beyond rent were not clearly explained upfront, so confirm in advance how pricing and add-on fees change over time.
- Memory care fit — A couple of reviewers felt the community was not well suited for mobile memory care residents or those with more complex behavioral needs, so ask specifically about memory care staffing and programming.
- Community feel — A few tours noted the large, hotel-like scale could feel less close-knit, so it's worth asking how the community fosters personal connection among residents.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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