Campbell Village

Campbell Village's compliance record spans nearly 20 years of operations, with a lifetime total of 4 Type A citations (serious violations affecting resident safety or care) and 4 Type B citations (administrative or non-serious findings) across routine inspections and complaint investigations. The community has faced one substantiated allegation during this extended period, meaning roughly 7% of investigated allegations were confirmed by state regulators. However, the recent trajectory shows meaningful improvement, with no Type A citations in the past three years despite continued complaint investigations, suggesting stronger oversight of resident care plans and life safety protocols. The pattern of 10 complaint investigations compared to just 4 routine inspections indicates regulators have received concerns requiring follow-up visits beyond standard monitoring cycles. Given the single substantiated allegation over nearly two decades, families should ask the community what specific issue was confirmed and what corrective measures were implemented and verified by the state. The long operating history combined with the cleaner recent record suggests the facility has addressed earlier compliance challenges, though families should inquire about what changes led to this improvement.