Burlingame, California
Burlingame Senior Living
Assisted Living · Memory Care · Independent Living
250 Myrtle Road, Burlingame, CA 94010
Burlingame Senior Living offers independent living, assisted living, and memory care in Burlingame, California, with respite care also available.
- Licensed capacity
- 90 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 5
- Complaints with substantiated allegations
- 6
AI summary
Burlingame Senior Living has accumulated 18 Type A findings (the most severe citation class, tied to resident safety or care) over 3.6 years of licensure, with 5 of those occurring within the past three years alongside a high volume of complaint activity.
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- Track record — Across a relatively short licensed period, the community has drawn 18 Type A and 12 Type B (administrative) citations, a volume that stands out even accounting for its size and inspection frequency.
- Recent 3 years — Five Type A citations and 9 substantiated allegations occurred within the past three years, meaning the concerning pattern is current rather than historical.
- Complaints — Complaint investigations (14 lifetime) have driven a substantial share of the findings, and roughly 44% of investigated allegations were substantiated, with 12 substantiated against 10 unsubstantiated and 5 unfounded.
- Operating tenure — Licensed since January 2023, the community has only about 3.6 years of history, so this record reflects a compressed timeframe rather than decades of operation, and there is not yet a long baseline to judge trajectory against.
- 1.Can you walk through what led to the Type A citations issued in the past three years and what corrective actions were taken for each?
- 2.Which categories of allegations were substantiated, and how has the community verified that the corrective actions actually resolved them?
- 3.Given how many complaint investigations have occurred in a short licensing period, what changes has leadership made to reduce the volume and severity of complaints going forward?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #415601126
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 14
- Type A citations · most severe class
- 18
- Type B citations · administrative
- 12
- Substantiated allegations
- 12
Available reports · 36
Facility evaluation
Apr 30, 2026
Facility evaluation
Mar 25, 2026
Facility evaluation
Mar 25, 2026
Facility evaluation
Jan 28, 2026
Facility evaluation
Nov 13, 2025
1–5 of 36 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,095 / mo
- Studios
- $4,095 / mo
- Studios
- $4,295 / mo
Memory CareStarting at$5,195 / mo
- Studios
- $5,195 / mo
- Studios
- $5,595 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- On-site market / Store
- Game room / Billiards
- Fireplace / Common fireplace
- Movie theater / Media room
- Piano / Music room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.9Average RatingAveraged from 128 reviews published on other websites
AI review summary
Reviewers consistently praise the warm, attentive staff and homelike atmosphere, though families should verify current pricing transparency, maintenance responsiveness, and staffing levels given some recent complaints about declining service.
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- Staff & care — Across many years of reviews, families and residents repeatedly describe staff as warm, attentive, and compassionate, with several caregivers and directors singled out by name for going above and beyond.
- Atmosphere & grounds — Reviewers frequently highlight the clean, homelike, boutique feel of the community and its pleasant location near a park and downtown Burlingame.
- Activities — Many residents and families mention engaging themed activities, holiday celebrations, and efforts to keep residents socially active, including during the pandemic.
- Communication — Several families, especially those with loved ones in memory care, note that staff regularly update them on their relative's wellbeing and needs.
- Dining — Numerous reviews praise the quality and freshness of the food, though a few note the menu could use more variety.
- Financial transparency — A few reviewers describe confusion over pricing after ownership changes and steady rent increases without a clear explanation of what drives them, so families should ask for a detailed, written cost breakdown across care levels.
- Cleanliness & maintenance — Some reviewers mention slow repairs, such as broken elevators, screens, and outdoor umbrellas, so it's worth asking how maintenance requests are tracked and prioritized.
- Staffing consistency — A couple of reviews describe inconsistent management and concierge staffing along with reduced transportation and activity offerings, so families should confirm current staffing levels and whether promised services like outings are reliably provided.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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Senior Places is not affiliated with, endorsed by, or operated by Burlingame Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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