Burbank, California
Victor Jem Happy Homes
Assisted Living · Memory Care · Residential Care
831 Delaware Road, Burbank, CA 91504
Victor Jem Happy Homes in Burbank is an intimate residential care community with six licensed beds serving seniors who need assistance with daily living or have memory care needs.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2013
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 3
AI summary
Over more than 13 years of operation, Victor Jem Happy Homes has accumulated 21 Type A findings (the state's most severe citation class, tied to resident safety or care) and 25 Type B findings (administrative issues like paperwork or posting gaps), with 3 of the Type A findings occurring within just the past three…
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years alongside 8 substantiated allegations in that same recent window.
- Track record — This is a small 6-bed home with a lifetime total of 21 Type A and 25 Type B findings across its licensed history, a volume that stands out even accounting for the long operating period.
- Recent 3 years — The past three years show continued activity rather than improvement: 3 Type A and 5 Type B findings from complaint-driven visits, plus 8 substantiated allegations, indicating the concerns are current and not confined to the distant past.
- Complaints — Five complaint investigations have been opened over the license period, with 8 of 12 investigated allegations substantiated (about 67%), a notably high confirmation rate that suggests the concerns raised were often found credible.
- Operating tenure — More than 13 years of licensure means this pattern has had ample time to develop and is not attributable to a short or unsettled operating history.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
- 2.What specific conditions led to the 3 recent Type A citations, and have those issues been independently confirmed as resolved?
- 3.How has staffing, training, or care planning changed in response to the repeated findings over the last few inspection cycles?
Source: California Department of Social Services (CDSS)
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- License number
- License #197608404
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 21
- Type B citations · administrative
- 25
- Substantiated allegations
- 8
Available reports · 12
Facility evaluation
Jan 29, 2026
Complaint investigation
Feb 25, 2025
Facility evaluation
Feb 13, 2025
Facility evaluation
Jan 29, 2025
Complaint investigation
Jul 15, 2024
1–5 of 12 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,000 / mo
- Shared Rooms
- $3,000 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 1 review published on other websites
AI review summary
Reviewers consistently praise the warmth, cleanliness, and attentive care at this community, though more detail is needed to confirm staffing, dining, and cost specifics.
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- Staff & care — Reviewers describe attentive, caring staff who provide a warm level of personal care to residents.
- Cleanliness & maintenance — The community is noted for being consistently clean and well kept.
- Atmosphere & grounds — Families highlight a warm, friendly atmosphere that makes the community feel welcoming.
- Staff & care — It would help to confirm staffing levels and caregiver-to-resident ratios, especially during evenings and weekends, since reviews don't specify this.
- Value & pricing — Ask about the full fee structure and how costs may change if a resident's care needs increase, as pricing details aren't covered in current feedback.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Victor Jem Happy Homes. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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