Brentwood, California
Joy Senior Center
Assisted Living · Residential Care · Memory Care
6400 Brentwood Boulevard, Brentwood, CA 94513
Joy Senior Center is an 18-bed residential care home in Brentwood, California, licensed by the California Department of Social Services, offering assisted living, memory care, and hospice care for adults 60 and older.
- Licensed capacity
- 18 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 2
AI summary
Joy Senior Center has accumulated 8 Type A findings (the most severe citation class, affecting resident safety or care) and 12 Type B findings (administrative issues) over 8.4 years of licensure, with 2 of the Type A findings occurring within the past three years.
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- Track record — Across the full licensed period the community has drawn a notable number of both severity classes, 8 Type A and 12 Type B, which places this record on the higher end for a small 18-bed home and warrants a closer look at what changed and when.
- Recent 3 years — Of the lifetime Type A total, 2 fall within the past three years, tied to complaint-driven visits rather than routine inspections, so the family should ask whether those specific issues have since been resolved and verified.
- Complaints — Six complaint investigations have been filed over the licensed period against only 2 routine inspections, and 2 of the 6 investigated allegations were substantiated (about 13%), meaning most were investigated and closed without confirming the concern.
- Operating tenure — The community has been licensed for 8.4 years, giving a reasonably long track record to evaluate rather than a short or uncertain one.
- 1.Can you walk through the specific circumstances behind the two Type A citations issued in the past three years and what corrective actions were taken?
- 2.What changes have been made to prevent recurrence, and has the state verified those corrections on a follow-up visit?
- 3.Which categories of allegations were substantiated, and how were residents and families notified at the time?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #19200734
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 6
- Type A citations · most severe class
- 8
- Type B citations · administrative
- 12
- Substantiated allegations
- 2
Available reports · 15
Complaint investigation
Apr 15, 2025
Facility evaluation
May 31, 2024
Facility evaluation
May 31, 2024
Complaint investigation
May 28, 2024
Facility evaluation
May 23, 2024
1–5 of 15 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,500 / mo
- Shared Rooms
- $4,500 / mo
- Private Rooms
- $5,500 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
- Cable TV
- Private bathroom
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Family-style / Communal dining
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
2 features- Move-in coordination
- Base Medicaid Accepted
Reviews
Online reputation
4.4Average RatingAveraged from 32 reviews published on other websites
AI review summary
Most families describe a warm, attentive, family-like home, but one serious allegation of resident abuse and understaffing makes independent verification essential before placing a loved one.
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- Staff & care — Reviewers repeatedly single out staff members like Zack and Alice for going above and beyond, describing care as compassionate, attentive, and treating residents with dignity.
- Dining — Multiple families praise the home-cooked, creative meals prepared daily, noting consistently good quality over extended periods of residency.
- Communication — Families mention the owner being flexible, responsive, and sending photos and updates on how their loved one is doing.
- Atmosphere & grounds — Several reviewers describe the setting as a small, family-style environment with an inclusive, multicultural, non-segregated household.
- Activities — Reviewers mention bingo nights, movie nights, and holiday dinners that involve residents, staff, and family members.
- Staff & care — One serious review alleges a resident was assaulted by caregivers and describes overnight staffing as just one caregiver for over fifteen residents with significant needs, which families should ask about directly.
- Communication — The same review claims management was unresponsive to concerns raised, so families should ask how the community handles and documents complaints.
- Financial transparency — One review suggests the facility operates primarily for profit, so families should clarify staffing ratios, licensing status, and any state violation history before enrolling.
- Cleanliness & maintenance — Given conflicting accounts of sanitary conditions, families should tour in person and ask specifically about safety measures like door security and supervision protocols.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Joy Senior Center. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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