Berkeley, California
Arbor at Berkeley
Assisted Living · Memory Care
2100 San Pablo Avenue, Berkeley, CA 94702
The Arbor at Berkeley offers assisted living and memory care in Berkeley's Poet's Corner neighborhood.
- Licensed capacity
- 120 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 9
- Complaints with substantiated allegations
- 14
AI summary
Arbor at Berkeley has accumulated 17 Type A findings (the state's most severe citation class, tied to resident safety or care) since it was licensed in September 2022, with 9 of those occurring within just the past three years.
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- Track record — Across just under four years of operation, this 120-bed community has drawn 17 Type A and 28 Type B (administrative) citations, a volume that stands out even accounting for its size and shorter licensing history.
- Recent 3 years — Nine of the 17 Type A findings and 20 of the 28 Type B findings occurred in the past three years, meaning the concerning pattern is recent and ongoing rather than concentrated early in the community's history.
- Complaints — Complaint investigations (28 lifetime) far outnumber routine inspections (3 lifetime), and about 52% of investigated allegations were substantiated, with 32 allegations confirmed and none classified as unfounded.
- Operating tenure — With under four years of licensed operation and only a handful of routine inspections against a much larger number of complaint-driven visits, the record reflects a community that has drawn frequent regulatory attention relative to its tenure.
- 1.Which specific categories of allegations were substantiated, and what corrective actions were taken and independently verified afterward?
- 2.What changes has leadership made in the past year to address the recurrence of Type A findings, and how is progress being tracked?
- 3.Given that complaint investigations far outnumber routine inspections, what is driving the volume of complaints, and how does the community handle complaint intake and resolution today?
Source: California Department of Social Services (CDSS)
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- License number
- License #19201143
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 28
- Type A citations · most severe class
- 17
- Type B citations · administrative
- 28
- Substantiated allegations
- 32
Available reports · 46
Facility evaluation
Apr 8, 2026
Facility evaluation
Apr 1, 2026
Complaint investigation
Dec 10, 2025
Facility evaluation
Dec 8, 2025
Complaint investigation
Nov 20, 2025
1–5 of 46 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$7,045 / mo
- Studios
- $7,045 / mo
- 1-Bedroom
- $9,700 / mo
Memory CareStarting at$7,150 / mo
- Shared Rooms
- $7,150 / mo
- Private Rooms
- $9,400 / mo
Care & support
Daily Care Services
11 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- 24-hour nursing
- Activities of daily living (ADL) assistance
- Physical therapy on-site
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- On-site market / Store
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Outdoor / Patio dining
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.6Average RatingAveraged from 51 reviews published on other websites
AI review summary
Families praise the warm staff, activities, and beautiful setting, but recurring leadership turnover and some serious care lapses mean it's essential to verify current management stability before moving in.
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- Staff & care — Reviewers repeatedly describe caregivers and med-techs as warm, patient, and attentive, with many families naming individual staff members who went above and beyond.
- Activities — A frequently praised strength is the robust activity calendar featuring music, art, yoga, and field trips, with memory care residents often included alongside assisted living residents.
- Dining — Multiple reviews highlight recent improvements to the food service, describing meals as delicious and even outstanding under new kitchen leadership.
- Atmosphere & grounds — Families consistently call the building beautiful, clean, and inviting, mentioning amenities like a patio deck, living garden walls, and an art room.
- Daily life & dignity — Several reviewers note thoughtful touches like well-laid-out apartments and inclusive integration of memory care residents into broader community life.
- Staff & care — A significant number of reviews describe repeated leadership and caregiver turnover that some families say caused real dips in care quality, so ask how long the current administrator and nursing director have been in place.
- Financial transparency — A few reviewers cite unresolved billing disputes and unclear charges, so it's worth clarifying pricing, service inclusions, and how billing issues get resolved before signing.
- Communication — Some families report periods of poor responsiveness from corporate or management during transitions, so ask what the current escalation process looks like when concerns arise.
- Cleanliness & maintenance — One serious complaint described lapses in overnight care and hygiene during a period of understaffing, so confirm current night-shift staffing ratios and care protocols on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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