Belmont, California
Silverado Belmont Hills
Memory Care
1301 Ralston Avenue, Belmont, CA 94002
Silverado Belmont Hills is a memory care community in Belmont, California, dedicated to residents living with Alzheimer's disease and other forms of dementia.
- Licensed capacity
- 112 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2013
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Silverado Belmont Hills has 3 Type A findings across 13.6 years of operation, with 1 of those occurring within the past three years alongside a substantiated allegation.
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- Track record — Over more than 13 years of licensed operation, the community has accumulated 3 Type A findings (the most severe citation class, tied to resident safety or care) and 8 Type B findings (administrative issues like paperwork or posting gaps).
- Recent 3 years — One of the three Type A findings and one substantiated allegation occurred within the past three years, so this is not solely a historical pattern — it is worth understanding what happened most recently and what was done about it.
- Complaints — Complaint investigations (10 total) outnumber routine inspections (4) over the licensed period, and roughly 27% of investigated allegations were substantiated, with 4 substantiated against 9 unsubstantiated and 2 unfounded.
- Operating tenure — A licensing history since 2013 gives a substantial base of inspection cycles to draw on, which adds confidence that the record reflects a real pattern rather than limited data.
- 1.Can you walk us through the most recent Type A finding and the substantiated allegation from the past three years — what happened and what corrective steps were verified?
- 2.Which categories of allegations were substantiated over the years, and what changes were made in response?
- 3.Given that complaint investigations have been more frequent than routine inspections here, what prompted most of these complaints?
Source: California Department of Social Services (CDSS)
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- License number
- License #415600869
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 10
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 8
- Substantiated allegations
- 4
Available reports · 42
Facility evaluation
Mar 24, 2026
Facility evaluation
Jan 5, 2026
Facility evaluation
Dec 29, 2025
Facility evaluation
Dec 29, 2025
Facility evaluation
Oct 8, 2025
1–5 of 42 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$13,350 / mo
- Studios
- $13,350 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
1 feature- Scheduled transportation
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.6Average RatingAveraged from 62 reviews published on other websites
AI review summary
Silverado Belmont Hills is widely praised for compassionate, attentive memory care staff and a beautiful setting, but families should verify staffing consistency and communication before committing.
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- Staff & care — Reviewers repeatedly describe staff as friendly, professional, and genuinely compassionate, with several singling out nurses, caregivers, and specific staff members for going above and beyond.
- Atmosphere & grounds — The community is consistently called beautiful, clean, and well maintained, with large outdoor areas and a relaxed, welcoming environment for residents and visiting families.
- Activities — Families note a robust activity calendar, sometimes averaging a dozen options a day, along with engaging programming that treats the whole person, not just physical needs.
- Dining — Meals are described as high quality and nutritious, with round-the-clock snacks available for residents.
- Daily life & dignity — Several reviewers highlight unlocked hallways, resident pets, and careful medication management that balance safety with residents' dignity and freedom.
- Communication — One detailed account describes rotating administration, understaffing, and poor communication with families and doctors despite polished sales presentations, so ask how consistently care plans and updates are delivered.
- Value & pricing — Multiple reviewers who toured found the community excellent but very expensive, so families should clarify current pricing tiers and what triggers cost increases as care needs change.
- Staff & care — While many praise direct care staff, one review questions whether all staff are specifically trained in dementia care, making it worth asking about training requirements and staff-to-resident ratios on different shifts.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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