A Tender Touch Senior Living

A Tender Touch Senior Living has had a challenging compliance history since its 2019 licensing, but shows significant improvement in recent years. Over its 6.5-year licensed period, the six-bed facility has accumulated 8 Type A citations (serious violations affecting resident safety or care) and 25 Type B citations (administrative or non-serious findings), along with one substantiated allegation out of six total investigations. However, the facility's recent record shows a much stronger trajectory — there have been no Type A citations, no substantiated allegations, and no complaint investigations in the past three years, indicating improved performance in areas like medication management and resident care plans. The facility has undergone five routine inspections and four complaint investigations during its licensed period, with roughly 17% of investigated allegations being substantiated. Given the early compliance struggles but clear recent improvement, families should ask the facility directly about what specific changes were implemented to address the earlier violations and how they maintain their improved standards today.