Springville

Springville's seven-year compliance record shows significant regulatory concerns that warrant careful family scrutiny before making a placement decision. The community has accumulated 12 Type A citations (serious violations affecting resident safety or care) and 16 Type B citations (administrative or non-serious findings) across five routine inspections, indicating consistent challenges with meeting state standards for resident care plans and medication management. With 12 complaint investigations compared to only 5 routine inspections, the facility has drawn unusually frequent regulatory attention, and 10 substantiated allegations means that roughly 43% of investigated concerns were verified by state inspectors. The recent record shows no improvement, with all 10 substantiated allegations and 3 of the 12 Type A citations occurring within the past three years, suggesting ongoing compliance issues rather than historical problems that have been resolved. Families should ask the community to explain which categories of allegations were substantiated, what specific corrective actions were taken and verified, and how they plan to prevent similar violations going forward.