Baldwin Park, California
Springville
Assisted Living
12755 Torch Street, Baldwin Park, CA 91706
Springville is an assisted living community in Baldwin Park, California, serving 43 residents.
- Licensed capacity
- 43 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 6
- Complaints with substantiated allegations
- 6
AI summary
Springville has accumulated 12 Type A findings (the state's most severe citation class, covering resident safety and care) and 16 Type B administrative findings over its 7.1 years of operation, with 6 of the Type A findings occurring within the past three years alone.
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- Track record — Across 7.1 years of licensed operation, Springville has drawn 12 Type A and 16 Type B citations along with 12 complaint investigations, a volume that stands out for a 43-bed community over that span.
- Recent 3 years — Six of the 12 lifetime Type A findings and 9 of the 16 Type B findings occurred within the past three years, indicating the concerns are concentrated recently rather than settled in the past.
- Complaints — Complaint investigations (12) outpaced routine inspections (5) over the licensed period, and 10 of the 23 investigated allegations were substantiated, a substantiation rate of roughly 43%.
- Severity — The clustering of complaint visits in late 2023 and early 2024, several within days of each other, suggests a period of concentrated scrutiny that families should ask about directly.
- 1.What corrective actions were taken in response to the Type A citations issued in the past three years, and have they been verified by the state as resolved?
- 2.Which categories of allegations were substantiated among the 10 confirmed cases, and what changes were made as a result?
- 3.What happened during the cluster of complaint investigations in late 2023 and early 2024, and has the facility's performance improved since then?
Source: California Department of Social Services (CDSS)
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- License number
- License #198603040
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 12
- Type A citations · most severe class
- 12
- Type B citations · administrative
- 16
- Substantiated allegations
- 10
Available reports · 18
Facility evaluation
Apr 16, 2026
Facility evaluation
Nov 5, 2025
Facility evaluation
Jun 17, 2025
Facility evaluation
Jun 21, 2024
Complaint investigation
Mar 14, 2024
1–5 of 18 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,600 / mo
- Shared Rooms
- $3,600 / mo
- Private Rooms
- $5,100 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
The only available feedback describes a dismissive, unhelpful phone experience, so families should verify communication practices and staff responsiveness directly on a tour before drawing conclusions.
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- Communication — A reported call to the community described repeated hang-ups and an unwillingness to help a prospective family get pricing information, so it's worth asking how inquiries and language needs are typically handled.
- Financial transparency — Because pricing information was not shared in this account, families should confirm costs, fee structures, and what's included directly with staff during a visit.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Springville. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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