Your Loved Ones Matter

Your Loved Ones Matter shows a concerning compliance pattern during its four-year licensed period, with 14 serious Type A violations affecting resident safety or care — an unusually high count for any facility, particularly troubling for a small 6-bed home. The community has also accumulated 4 Type B citations for administrative or procedural issues, plus one substantiated allegation among the seven total allegations investigated by the state. Complaint investigations have significantly outnumbered routine inspections, with roughly 14% of investigated allegations ultimately substantiated. Most concerning, this pattern has continued into recent years, with one Type A citation and one substantiated allegation occurring as recently as 2024-2025, indicating ongoing compliance challenges rather than isolated past issues. The family should ask the community directly about the nature of these serious violations, what specific corrective actions have been implemented and verified by the state, and what changes in management or operations have been made to address the underlying issues that led to this pattern of findings across both life safety and resident care areas.