Bakersfield, California
The Pointe At Summit Hills
Assisted Living · Memory Care
4501 Upland Point Drive, Bakersfield, CA 93306
The Pointe at Summit Hills is an assisted living and memory care community in Bakersfield, California, also offering respite care for short-term stays.
- Licensed capacity
- 170 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2025
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
With no Type A findings recorded and only administrative-level issues noted, The Pointe At Summit Hills shows a clean record so far, though it has been licensed for just about one year.
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- Track record — Across its licensed history the community has drawn zero Type A citations (the most severe class, tied to resident safety or care) and two Type B citations, which are administrative findings such as paperwork or posting gaps.
- Operating tenure — Licensed since August 2025, the community has only about one year of operating history and a handful of inspection and complaint visits, so this record reflects an early snapshot rather than a long track record.
- Complaints — Five complaint investigations have been logged against just one routine inspection, a notable volume of complaint activity for a community this new; one allegation was substantiated and the rest were unsubstantiated.
Source: California Department of Social Services (CDSS)
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- License number
- License #157209551
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 1
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 2
- Substantiated allegations
- 1
Available reports · 9
Facility evaluation
Jun 3, 2026
Complaint investigation
May 8, 2026
Complaint investigation
May 8, 2026
Facility evaluation
Mar 17, 2026
Complaint investigation
Mar 17, 2026
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $5,000 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Incontinence care
- Medication management
- Non-ambulatory care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Private bathroom
- Wi-Fi / Internet
- Kitchenette
- Cable TV
- Air conditioning
- Furnished units
- Beauty salon / Barber
- Emergency call system
- On-site market / Store
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Pet Friendly
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
10 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.7Average RatingAveraged from 26 reviews published on other websites
AI review summary
Families consistently praise attentive, personable staff and a warm, well-kept environment, but should ask about dining quality, staffing levels, and how care needs like physical therapy are handled.
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- Staff & care — Reviewers repeatedly describe staff at every level, from front desk to maintenance, as knowing residents personally and treating them like family.
- Atmosphere & grounds — The community is frequently called clean, beautiful, and homey, with a layout and hair salon that reviewers say feel more like a luxury hotel than a facility.
- Activities — Many families highlight a strong activities program and an activity director praised as top notch, keeping residents engaged.
- Communication — Several reviewers note that concerns about their loved one were handled promptly, and staff were helpful and informative during transitions and tours.
- Dining — A recurring complaint is that food is heavy on carbs and processed items, with small portions and not enough fresh fruits or vegetables, which families should ask about especially for diabetic residents.
- Financial transparency — Some reviewers felt the cost was high relative to what was delivered, specifically mentioning a lack of physical therapy and extra charges for supplies like toilet paper or briefs.
- Staff & care — A few reviews mention staffing shortages and no on-site RN at certain times, so families should confirm current staffing levels and nursing coverage.
- Daily life & dignity — One reviewer noted that memory care residents were not always encouraged to join activities, which is worth clarifying for that specific unit.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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