Quality Care Assisted Living

Quality Care Assisted Living has faced significant regulatory challenges during its nearly five years of operation, with 22 serious violations affecting resident safety or care (Type A citations) and 38 administrative or non-serious findings (Type B citations) identified across routine inspections and complaint investigations. The community has generated an unusually high volume of complaints — 44 complaint investigations compared to just 4 routine inspections — with 14 substantiated allegations representing roughly 18% of all investigated concerns. This pattern suggests ongoing issues that have prompted frequent state oversight beyond standard inspection cycles. The substantiated allegations raise particular concerns, and families should ask the community which specific categories of allegations were substantiated, what corrective actions were implemented, and how compliance has been verified by the state. The facility's track record shows no improvement over time, with all 14 substantiated allegations occurring within the past three years and continuing through recent visits in 2025 and 2026. Given this active regulatory history, families should request detailed information about current quality assurance measures and recent changes in management or care protocols.