Bakersfield, California
Hallmark Of Bakersfield
Assisted Living · Memory Care
2001 Akers Road, Bakersfield, CA 93309
Hallmark of Bakersfield is a senior living community in Bakersfield, California offering assisted living and independent living.
- Licensed capacity
- 99 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 5
AI summary
Across 3.4 years of operation, Hallmark of Bakersfield has accumulated 5 Type A findings — the state's most severe citation class, involving resident safety or care — with 3 of those occurring within just the past three years alongside 6 substantiated allegations.
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- Track record — The community has drawn a substantial compliance history in a relatively short licensed period, with 5 Type A and 11 Type B (administrative, such as paperwork or posting gaps) citations logged since licensing in 2023.
- Recent 3 years — Rather than easing over time, the pattern has continued into the recent window: 3 of the 5 lifetime Type A findings and all 6 substantiated allegations fall within the past three years, indicating this is an active rather than historical pattern.
- Complaints — Complaint investigations (14) have outpaced routine inspections (3) over the licensed period, and roughly 26% of investigated allegations were substantiated, meaning most were resolved as unsubstantiated or unfounded but a meaningful share were confirmed.
- Operating tenure — With only 3.4 years of licensed operation and a 99-bed capacity, the volume of inspections and complaints is notable for a community still early in its regulatory history, which leaves limited room to judge trajectory beyond the recent data itself.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
- 2.Can the community walk through the specific Type A findings from 2024 and 2025 and describe what has changed in care practices or staffing since?
- 3.Given that complaint investigations have outnumbered routine inspections, what internal steps has the community taken to reduce the volume of complaints going forward?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #157209304
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 14
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 11
- Substantiated allegations
- 6
Available reports · 15
Facility evaluation
Apr 8, 2026
Facility evaluation
Feb 23, 2026
Complaint investigation
Dec 18, 2025
Complaint investigation
Aug 16, 2025
Complaint investigation
Mar 27, 2025
1–5 of 15 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,300 / mo
- Studios
- $3,300 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
6 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.6Average RatingAveraged from 9 reviews published on other websites
AI review summary
Most families praise attentive, caring staff and a homey atmosphere, but one detailed account raises real concerns about memory-care expertise for advanced dementia needs.
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- Staff & care — Reviewers repeatedly single out specific staff members by name for going above and beyond, and describe the team as friendly, caring, and attentive to residents' needs.
- Activities — Families describe a full daily schedule of bingo, arts and crafts, music, movies, church services, outside entertainment, and outings to stores and restaurants.
- Dining — The food is frequently described as great, with family members enjoying meals alongside residents and special holiday meals provided.
- Atmosphere & grounds — The community is noted as smaller and easier to navigate than larger facilities, with a fenced outdoor patio, on-site salon, and private mailboxes contributing to a homelike feel.
- Communication — One family notes staff proactively call to report any issues or concerns about their loved one.
- Staff & care — One family reports that despite assurances of extensive memory-care experience, staff struggled with basic accommodations and behavioral challenges typical of advanced Alzheimer's disease, so families should ask specifically about memory-care training and protocols for escalating behaviors.
- Financial transparency — One reviewer describes being started at a lower care level that was later reassessed to a higher, more expensive tier after a few months, so families should clarify upfront how care-level evaluations and pricing changes work.
- Cleanliness & maintenance — A reviewer mentions occasionally needing to remind staff about room cleaning and laundry mix-ups, so it's worth asking how housekeeping and laundry labeling are handled.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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